Global AI Platform Manager

hitachi; Zürich; Presencial; CHF 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial |

Descripción de la vacante

Hitachi Energy Holdings Ltd seeks an experienced leader to oversee end-to-end operations of the enterprise AI Platform, ensuring secure, scalable, and cost-efficient services for global business use. You will partner with cross-functional teams to drive MLOps, observability, security, and platform reliability.

You will manage a multidisciplinary global team, own budget accountability, define service catalogs and SLAs, and guide strategic platform investments to enable rapid, trusted AI

Formación

• 10+ years of experience in AI/ML platforms or enterprise-scale operations.
• Proven track record delivering service reliability and SLA compliance.
• Expertise in Microsoft AI Services, cloud platforms, MLOps, SRE, observability.
• Experience with FinOps, cost management, capacity planning.
• Security by design, identity governance and data protection.
• Leadership of multidisciplinary teams across global environments.

Responsabilidades

• Lead end-to-end AI Platform Operations for secure, scalable enterprise services.
• Manage a multidisciplinary team across platform engineering, MLOps, SRE, FinOps, and security.
• Own operational excellence, budgeting, and workforce development.
• Oversee AI platform services for stability and business continuity.
• Define service catalogs, SLAs, release processes, and controls.
• Drive AI Ops, observability, incident management, and continuous improvement.
• Ensure platform security and compliance.
• Lead cost optimization and capacity planning.
• Deliver reusable platform capabilities for development teams.
• Provide strategic recommendations on investments and evolution.

Conocimientos

AI Platform Operations

MLOps

SRE practices

Observability

Platform reliability

Leadership

Stakeholder management

Herramientas

Microsoft AI Services

Cloud platforms

FinOps tools

Security tooling

Descripción del empleo

Location: Zurich, Zurich, Switzerland

Job ID: R0146494

Date Posted: 2026-10-15

Company Name: HITACHI ENERGY HOLDINGS LTD

Profession (Job Category): Data Analytics/Business Intelligence

Job Schedule: Full time

Remote: No

Job Description

The opportunity

Lead the end-to-end operations of Hitachi Energy's enterprise AI Platform, ensuring secure, reliable, scalable, and cost-efficient services for global business use. Partner with cross-functional teams to drive platform evolution, operational excellence, MLOps, AI security, observability, FinOps, and reusable AI capabilities, while leading a multidisciplinary global team of platform operations professionals.

How you will make an impact

• Lead end-to-end AI Platform Operations, ensuring secure, scalable, and reliable enterprise services.
• Manage and develop a multidisciplinary team across platform engineering, MLOps, SRE, FinOps, security, and integration support.
• Own operational excellence, resource planning, workforce development, and budget accountability.
• Oversee AI platform services, ensuring stability, performance, scalability, and business continuity.
• Define and govern service catalogs, SLAs, support models, release processes, and operational controls.
• Drive AI Ops, MLOps, observability, monitoring, incident management, and continuous service improvement.
• Ensure platform security, identity governance, data protection, compliance, and policy enforcement.
• Lead FinOps practices, including cost optimization, capacity planning, and spend transparency.
• Deliver reusable platform capabilities, deployment support, and shared services for development teams.
• Provide strategic recommendations to leadership on platform investments, priorities, funding, risk posture, and long-term evolution.

Your background

• 10+ years of experience in AI/ML platforms, technology operations, or enterprise-scale platform management.
• Proven track record in operating enterprise AI platforms, delivering service reliability, SLA compliance, and operational excellence.
• Strong expertise in Microsoft AI Services, cloud platforms, MLOps, SRE practices, observability, and platform reliability.
• Experience with FinOps, cloud cost management, capacity planning, chargeback models, and consumption optimization.
• Strong knowledge of platform security, identity and access management, and security-by-design principles.
• Proven experience managing incidents, release governance, root cause analysis, and continuous service improvement.
• Demonstrated leadership of multidisciplinary technology operations teams in complex global environments.
• Excellent stakeholder management, communication, and organizational skills, with the ability to drive end-to-end platform operations and governance.

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Benefits

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments,