Global Account Senior Manager

Kpmg Llp; Zürich; On-site; CHF 180,000 - 280,000; Full time

Job summary

KPMG Switzerland is seeking a seasoned senior professional to manage large, international client accounts within financial services. You will coordinate cross-country stakeholders, drive business development and lead multi-disciplinary teams to deliver high-value outcomes.

You will interact with senior executives, prepare executive communications and guide engagement contracting, onboarding and risk processes, ensuring client needs are met across regions.

Qualifications

• University degree in business, finance, economics or related discipline.
• 6–8 years of relevant experience, including 3+ years in global account management or complex programmes.
• Experience managing large, international client accounts and coordinating cross-country stakeholders.
• Strong understanding of Financial Services sector and translating priorities into opportunities.
• Credibility working with senior executives, partners, procurement and risk stakeholders.

Responsibilities

• Understand client business agendas and leverage the global KPMG network to deliver value.
• Coordinate global activities and knowledge transfer across regions and service lines.
• Lead a global team and manage client relationships with stakeholders (procurement, contracting, vetting).
• Guide proposal, contracting and onboarding processes; oversee risk management activities.
• Deliver regular client reporting, account planning and executive-ready communications.

Skills

Global account management

Business development

Programme management

Stakeholder management

Executive communication

Influence without authority

Education

Bachelor's or Master's in business administration, finance, economics or related discipline

Tools

PowerPoint

Excel

Job description

Your contribution to KPMG

• Understanding both the client's business agenda and KPMG services to enable leveraging the global KPMG network to connect our clients to the right people, ensuring that client needs are correctly identified, and the best solutions and value are delivered
• Coordinating global activities and knowledge transfer to ensure client needs are correctly identified and the best solutions and value are delivered
• Coordinating a global team of professionals and supporting their client interaction
• Closely collaborate with Global Client operations in Switzerland, US, UK, and APAC, ensuring that locations are actively engaged
• Guiding internal teams during the proposal, engagement contracting and onboarding process
• Managing selected client relationships with stakeholders (procurement, contracting, staff vetting, client resource needs, etc.)
• Manage KPMG Risk Management activities related to client and engagement acceptance
• Responsible for client and ad-hoc reporting, Annual Global account planning, Client service team planning and preparing for client meetings
• Ensuring regular reporting and marketing activities tailored to the needs of the relevant client stakeholders and keeping all internal key stakeholders updated with developments
• Organize client insights program / client-service reviews
• Influence without direct authority, frequently providing coaching and input to a high level of firm leadership

This is what makes you successful

• University degree at Bachelor's or Master's level in business administration, finance, economics or a related discipline.
• At least 6-8 years of relevant experience, including a minimum of three years in global account management, business development or complex programme management within Financial Services or professional services.
• Demonstrated experience managing a large, complex international client account, coordinating stakeholders and client-service teams across multiple countries, service lines and seniority levels.
• Proven track record supporting the full opportunity lifecycle, including account planning, pipeline management, proposal coordination, commercial development, contracting and client onboarding.
• Strong understanding of the Financial Services sector and the ability to translate a client's strategic priorities into concrete opportunities across a broad professional-services portfolio.
• Credibility and confidence working directly with senior executives, partners, procurement and risk stakeholders, with the ability to influence decisions without formal authority.
• Exceptional programme-management discipline, with evidence of independently managing multiple concurrent workstreams, deadlines, governance requirements and executive-level deliverables.
• Excellent written and verbal English, including the ability to prepare high-quality executive presentations and client communications; Proficient German is an advantage
• Advanced proficiency in PowerPoint and Excel

Discover KPMG - Become part of our team

With 300 different auditing and advisory service opportunities, our people can choose the career path that suits them best. Through our competencies in business transformation as well as ESG consulting, we support our clients in today's biggest challenges. We are a purpose-led and values driven company where your insight can create opportunities for you and contribute to a better future. Do work that matters, supported by a community that values difference and cares about you. Gain learning that'll last you a lifetime and be recognized for the impact you make. Find opportunity everywhere with KPMG.