German Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; Schweiz; Vor Ort; CHF 31.000 - 40.000; Vollzeit

Benefits dieser Stelle

Salary (monthly)

Fully Paid Training

Health Insurance

Relocation package

Signing bonus (€1,500)

Career growth opportunities

Zusammenfassung

Mercier Consultancy Group is seeking a German-speaking B2B Solutions Consultant to join its international team in Bulgaria. The role focuses on relationship management and technical problem solving for German-speaking clients, with on-site work in Sofia.

Ideal candidates will be fluent in German and English, have B2B or customer support experience, and be willing to relocate. A competitive monthly salary, training, health insurance, and a relocation package are offered.

Qualifikationen

• German fluency is required.
• B2B or customer support experience preferred.
• Willingness to relocate to Sofia, Bulgaria.

Aufgaben

• Serve as the primary contact for German-speaking B2B clients, ensuring service excellence.
• Manage high-value accounts by addressing operational queries and needs.
• Analyze client requirements to tailor B2B solutions and improve support efficiency.
• Collaborate with internal teams to streamline workflows and improve client retention.
• Document client interactions and outcomes in the CRM system.

Kenntnisse

German language

English language

B2B support

Tools

CRM system

Jobbeschreibung

German Speaking B2B Solutions ConsultantAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services sector. We are committed to excellence, providing candidates with unparalleled career opportunities while driving long-term growth for our global partners.

Job Overview

We are currently looking for a motivated professional to fill our German Speaking B2B Solutions Consultant position in Bulgaria. This role is ideal for those seeking international career growth in the dynamic customer support services industry, offering a rewarding blend of relationship management and technical problem-solving.

Key Responsibilities

• Serve as the primary point of contact for German-speaking B2B clients, ensuring consistent service excellence.

• Manage high-value accounts within the customer support services sector by proactively addressing operational queries.

• Analyze client needs to provide tailored B2B solutions that enhance overall support efficiency.

• Collaborate with internal departments to streamline workflows and improve client retention rates.

• Maintain meticulous documentation of client interactions and solution-based outcomes in our CRM system.

• Utilize professional expertise to resolve complex technical or procedural inquiries effectively.

• Contribute to the continuous improvement of support protocols, setting a high standard for German-speaking jobs in the region.

• Native or fluent German (spoken and written).

• Valid EU passport (mandatory for this role).

• Strong proficiency in English to collaborate with our diverse international team.

• Prior experience in a B2B or customer support services environment is highly preferred.

• Excellent communication and problem-solving skills, with a passion for client-facing excellence.

• Willingness to relocate to Sofia, Bulgaria, for this on-site opportunity.

What We Offer

• Competitive Monthly Salary

• Fully Paid Training

• Health Insurance

• Fully Paid Relocation Package (flight, transfer, hotel)

• Monthly Performance Bonus

• €1,500 Signing Bonus (one-time)

• Professional growth opportunities within the industry-leading customer support services sector.

• And Much More…

Life in Bulgaria

Choosing to pursue jobs in Bulgaria provides you with the unique chance to experience a rich cultural tapestry alongside a modern, thriving professional landscape. As a hub for international business, Bulgaria offers a perfect mix of historic beauty, a Mediterranean-influenced climate, and a vibrant, friendly society that welcomes talent from across the globe.

Beyond the career potential, living in Bulgaria means enjoying an excellent quality of life with affordable, world-class dining and leisure activities. Our relocation package ensures a smooth transition, allowing you to settle into your new home in Bulgaria with ease. Discover why so many professionals are choosing to elevate their careers through this German Speaking B2B Solutions Consultant position in Bulgaria today.