GenAI Enterprise Support Intern

Johnson & Johnson Innovative Medicine; Zug; Vor Ort; CHF 19.000 - 29.000; Vollzeit

Benefits dieser Stelle

Mentorship program

Career development

Zusammenfassung

Johnson & Johnson Innovative Medicine in Zug, Switzerland invites applications for Internship — Data & AI: Enterprise GenAI Support Agent. Lead design and delivery of an enterprise-ready GenAI support agent, integrating into end-user tools and coordinating governance processes.

You will work with Azure OpenAI, build retrieval pipelines across sources, and collaborate with security, legal/compliance, platform, and UX teams. Mentorship and hands-on governance artifacts are provided.

Qualifikationen

• Currently enrolled in a Master’s program in Computer Science, Data Science, AI/ML, or related field.
• Hands-on experience with Azure OpenAI or other LLM APIs.
• Experience building conversational agents, chatbots, or support automation.
• Knowledge of privacy, governance, and data handling in AI projects.

Aufgaben

• Gather requirements and align with product owners and support teams.
• Architect and implement retrieval-augmented generation pipelines across knowledge sources.
• Integrate agent orchestration with existing capabilities and downstream systems.
• Embed agent in end-user channels (chat widget, Teams, web portal).
• Implement monitoring, logging, testing, and rollback strategies for models.
• Ensure governance, security, and privacy compliance; manage governance checklist.
• Create docs, runbooks, and handover materials for operations and development.
• Run evaluations, collect feedback, and iterate on the agent.

Kenntnisse

Azure OpenAI

Conversational agents

Governance frameworks

Orchestration frameworks

Docker

Kubernetes

Logging & monitoring

Ausbildung

Master's program in CS/Data Science/AI/ML

Tools

Azure OpenAI

LangChain-like patterns

Docker

Kubernetes

Jobbeschreibung

Johnson & Johnson Innovative Medicine in Zug, Switzerland invites applications for Internship — Data & AI: Enterprise GenAI Support Agent. Lead design and delivery of an enterprise-ready GenAI support agent, integrating into end-user tools and coordinating governance processes.

You will work with Azure OpenAI, build retrieval pipelines across sources, and collaborate with security, legal/compliance, platform, and UX teams. Mentorship and hands-on governance artifacts are provided.