Front Desk & Studio Ops Lead – Unlimited Classes

Velocity Switzerland; Zürich; Vor Ort; CHF 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Unlimited Classes

Zusammenfassung

Velocity, Switzerland's first boutique fitness studio, is seeking a Front Desk Manager to run operations at one studio and foster the ride culture within the team and community. You will lead customer service, front desk operations, class setup, and team motivation while ensuring excellent guest experiences.

You do not need prior fitness industry experience, but a passion for fitness and hospitality is essential.

Qualifikationen

• Passion for Fitness and hospitality, customer-facing focus.
• Excellent customer service and communication skills.
• Organized self-starter with multi-tasking ability.
• Willingness to perform hands-on tasks (tidying, cleaning bikes).
• Fluent in English and German; Swiss work permit or residence.

Aufgaben

• Lead and coordinate the studio’s Customer Service.
• Manage Front Desk; warmly welcome customers and assist with check-in and supplies.
• Prepare studio for classes (lights, music, Veloboard, booking system).
• Create and maintain a motivated, personable team.
• Oversee retail operations and address day-to-day issues.
• Perform light manual tasks and uphold cleanliness.

Kenntnisse

Fitness passion

Customer service

Attention to detail

Phone and email etiquette

Multi-tasking

Flexible hours

English & German fluency

Team leadership

Self motivated

Jobbeschreibung

Velocity, Switzerland's first boutique fitness studio, is seeking a Front Desk Manager to run operations at one studio and foster the ride culture within the team and community. You will lead customer service, front desk operations, class setup, and team motivation while ensuring excellent guest experiences.

You do not need prior fitness industry experience, but a passion for fitness and hospitality is essential.