Field Service Technician (80 - 100%) f/m/d

ABB; Morges; Sur place; CHF 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Bonus

13th salary

REKA checks

Holiday time off

Discounts

Gym membership

Résumé du poste

ABB Switzerland AG is seeking a skilled Service Technician to perform technical tasks at customer sites in the medium- and low-voltage sector. You will ensure quality, deadlines, and cost targets while collaborating with project management and leadership to deliver top-tier service.

The role requires solid electrical and automation knowledge, strong communication, and willingness to travel across Switzerland.

Qualifications

• Completed training as an electrician or automation technician with several years of professional experience.
• Knowledge in copper construction and mechanical processing is a plus.
• Strong process affinity and structured workflow.
• Excellent communication and customer-oriented explanation of technical info.
• High quality awareness, responsibility, flexibility and resilience.
• Willingness to travel across Switzerland and participate in on-call duties.
• Fluent in German; basic English; French is a plus; Swiss category B driver’s license.

Responsabilités

• Performing technical tasks at customer sites in the medium- and low-voltage sector.
• Ensuring deadlines, quality standards, and cost targets in collaboration with service project management and field service leadership.
• Communicating changes per quality assurance standards and submitting time reports and expenses.
• Informing customers about ABB service offerings and supporting acquisition of additional service orders.

Connaissances

Electrical knowledge

Automation technology

Communication skills

Travel willingness

Safety awareness

Formation

Electrician training

Outils

MS Office

Description du poste

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Operations Manager

In this role, you will have the opportunity to perform service tasks according to work instructions and in compliance with ABB's quality and safety guidelines. You will deliver high-quality customer service daily, plan and execute service work based on customer orders and expectations, and demonstrate your expertise by ensuring customer satisfaction through effective communication of timelines and service expectations.

You will be responsible for:

• Performing technical tasks at customer sites in the medium- and low-voltage sector
• Ensuring adherence to deadlines, quality standards, and cost targets in collaboration with the service project management and field service leadership
• Communicating necessary changes according to quality assurance standards, comply with work instructions, regulations, and safety standards, and submit time reports and expenses
• Informing customers about the service offerings of ELSE and ABB Switzerland AG and support the acquisition of additional service orders

Your Qualifications

• Completed training as an electrician or automation technician with several years of professional experience, ideally with additional knowledge in copper construction and mechanical processing
• Solid expertise in electrical and automation technology, as well as experience operating mechanical equipment
• Strong process affinity and a structured approach to working within defined workflows
• Excellent communication skills and the ability to convey technical information clearly and customer-oriented
• High level of quality awareness, personal responsibility, flexibility, and resilience
• Proficient in MS Office; willingness to travel extensively and participate in on-call duties across Switzerland
• Fluent in German, basic English skills (French is a plus); valid Swiss category B driver’s license

What We Offer

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Your work creates impact you can see and feel, every day.

Benefits include

• Attractive compensation including bonus, 13th salary, and participation opportunities (ESAP)
• Career development through targeted training and advancement opportunities
• REKA checks for leisure and travel
• Company holidays between Christmas and New Year
• Various discounts on sports equipment, electronics, and health & wellbeing services
• Contribution towards gym membership

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.