Field Service Engineer - Switzerland

Oxinst Gmbh; Zürich; Hybrid; CHF 85,000 - 110,000; Full time

Benefits offered by this job

Company car

Corporate Benefits

Fantastic team and supportive culture

LinkedIn Learning and development

Home office

30 days paid leave

Great team events

Job summary

Oxford Instruments Switzerland is seeking a Field Service Engineer to support Plasma Technology equipment across the Zurich region. You will perform commissioning, on-site maintenance and on-call service to ensure systems operate reliably for customers.

The role requires electrical/electronic qualifications, semiconductor industry experience, driving licence, and the ability to interpret drawings. You will travel within the wider EMEA region and collaborate with engineering teams to resolve

Qualifications

• Formal Electrical/Electronic qualification.
• Experience of Semiconductor or closely related high-Tech electronic industry.
• Ability to interpret Electrical and Mechanical drawings.
• PLC experience advantageous.
• Full driving licence.
• Able to work on own initiative.
• Clear & concise communicator.

Responsibilities

• Carry out the commissioning of equipment including any operational and maintenance training requirements.
• Respond to emergency breakdowns for warranty and service contract work.
• Report regularly to the EMEA Team Leader on all relevant issues and for PDR objectives.
• Provide a visit report for each customer visit, detailing work completed, outstanding issues, time spent on site, travelling etc., and help to ensure that all chargeable work is invoiced to the customer promptly.
• Liaise with technical support and systems engineering on any potential or actual system problems.
• Help to maintain an accurate record of the status of systems, timing of warranty, parts supplied and service contracts.
• Keep up to date all relevant enquiries and project files on any significant information.
• Provide detailed and accurate record of expense incurred on behalf of the Company.

Skills

Drawings interpretation

Communication skills

Self-motivation

PLC experience

Education

Electrical/Electronic qualification

Experience in semiconductor/high-tech electronics

Full driving licence

Self-motivation

Tools

Drawings interpretation

Job description

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

Plasma Technology, as a part of Oxford Instruments Group, offers flexible, configurable process tools and leading-edge processes for the precise, controllable and repeatable engineering of micro- and nanostructures. Our systems provide process solutions for the etching of nanometre sized features, nanolayer deposition and the controlled growth of nanostructures. These solutions are based on core technologies in plasma-enhanced deposition and etch, ion-beam deposition and etch, atomic layer deposition, deep silicon etch and physical vapour deposition.

To support the ongoing growth of our business we are hiring a Field Service Engineer in Switzerland. The role is field based but will mainly support customers in the Zurich area.

Role Purpose

To ensure that Plasma Technology equipment is fully functional and available for customer use. This role can involve regular travel within the wider EMEA Region.

Your Key Responsibilities would be:

• Carry out the commissioning of equipment including any operational and maintenance training requirements
• Respond to emergency breakdowns for any warranty and service contract work.
• Report regularly to the EMEA Team Leader on all relevant issues and for PDR objectives.
• Provide a visit report for each customer visit, detailing work completed, outstanding issues, time spent on site, travelling etc, and help to ensure that all chargeable work is invoiced to the customer promptly.
• Liaise with technical support and systems engineering on any potential or actual system problems.
• Help to maintain an accurate record of the status of systems, timing of warranty, parts supplied and service contracts.
• Keep up to date all relevant enquiries and project files on any significant information.
• Provide detailed and accurate record of expense incurred on behalf of the Company.

Prerequisites:

• Formal Electrical/Electronic qualification.
• Experience of Semi-Conductor or closely related high-Tech electronic industry.
• Ability to interpret Electrical and Mechanical drawings.
• PLC experience advantageous.
• Full driving licence.
• Able to work on own initiative
• Clear & concise communicator

We offer:

• Company car
• Corporate Benefits
• Fantastic team and supportive culture
• LinkedIn Learning and development programmes
• Home office
• 30 days paid leave (region dependent)
• Great team events

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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.