Field operations and customer success associate (100%)

Startupvalleys; Zürich; On-site; CHF 60,000 - 80,000; Full time

Job summary

Startupvalleys in Zürich is seeking a recent graduate to wear many hats in our fast-moving startup. The role is operational with a technical tilt: you will do fieldwork, support customers, own and drive client projects, and help ensure on-time delivery while managing sensor inventory in the lab and in the field.

This role is not an engineering position; you will collaborate across teams, learn quickly, and contribute to process improvements as we scale.

Qualifications

• Recent graduate with technical background
• Not an engineering role
• Comfort in fieldwork and lab inventory

Responsibilities

• Perform fieldwork support and field data collection
• Assist customers and coordinate projects with clients
• Ensure timely delivery and manage sensor inventory in lab and field

Skills

Fieldwork

Customer support

Project management

Education

Bachelor's degree or equivalent

Job description

About the Role

We are looking for a recent graduate that is excited to wear many hats in our startup and support operations: getting their hands wet during fieldwork, supporting customers, owning and driving the projects we have with clients and making sure we deliver on time, and managing sensor inventory in the lab and field.

This is primarily an operational role, but we’re looking for someone with a technical background. This is not an engineering role.