Fashion Marketing Intern - January 2027

cc; Genf; Vor Ort; CHF 13.000 - 20.000; Vollzeit

Zusammenfassung

CHANEL is seeking a Fashion Marketing Intern in Geneva to support client intelligence, communication, and events for Swiss boutiques. You will analyze KPI, CRM data, update online pages, and help implement clienteling actions with retail teams.

The role requires a Master’s level student with fluency in French and English (German a plus). Start Jan 2027 for 6 months, in-person, full-time internship. CHF 1,200–1,800 monthly depending on study level.

Qualifikationen

• Master’s level student with strong interest in fashion and luxury.
• Previous experience in marketing, events, or client data analysis.
• Excellent analytical skills (KPI, CRM, reporting).
• Highly organized, detail-oriented, and rigorous.
• Proactive, team player with strong interpersonal skills.
• Fluent in French and English; German is a plus.

Aufgaben

• Assist in collecting, analyzing, and sharing client data (KPIs, CRM, reporting) to identify development and personalization opportunities.
• Consolidate and distribute client lists (new, top, prospects) to support boutique activation.
• Support the definition and follow-up of clienteling objectives and help implement actions with retail teams.
• Participate in the creation or update of training materials and support users in adopting digital clienteling tools.
• Provide simple recommendations to improve client engagement based on analysis and feedback.
• Consolidate communication needs for each collection (physical and digital tools).
• Coordinate and analyze client communication campaigns (1-to-1, 1-to-many), share results and recommendations.
• Support the roll-out of gifting strategies and in-boutique services.
• Participate in coordinating Mystery Shopping waves.
• Update online boutique pages.
• Support implementation of the client activation calendar and events organization.
• Contribute to event production: logistics, gifting, suppliers selection & coordination, communication assets, hospitality, and post-event follow-up.
• Consolidate feedback and conduct competitive monitoring.
• Competitor’s market research.
• Continuous update of the market portfolio: venues, vendors, and others.

Kenntnisse

Analytical skills

Organization

Interpersonal skills

Team player

French and English

German a plus

Ausbildung

Master’s level student

Business school or university background

Jobbeschreibung

Your Impact @ Chanel

As a Fashion Marketing Intern, you will play a key role in supporting marketing activities, animating client strategy and organizing events for the Swiss boutiques. You will help reinforce the client experience and ensure the excellence of CHANEL’s image in Switzerland.

Your Missions

Client Intelligence & Engagement

• Assist in collecting, analyzing, and sharing client data (KPIs, CRM, reporting) to identify development and personalization opportunities.
• Consolidate and distribute client lists (new, top, prospects) to support boutique activation.
• Support the definition and follow-up of clienteling objectives and help implement actions with retail teams.
• Participate in the creation or update of training materials and support users in adopting digital clienteling tools.
• Provide simple recommendations to improve client engagement based on analysis and feedback.

Client Communication & Engagement

• Consolidate communication needs for each collection (physical and digital tools).
• Coordinate and analyze client communication campaigns (1-to-1, 1-to-many), share results and recommendations.
• Support the roll-out of gifting strategies and in-boutique services.
• Participate in coordinating Mystery Shopping waves.
• Update online boutique pages.

Events & Client Experience

• Support implementation of the client activation calendar and events organization (cocktails, boutique experiences, collection launches).
• Contribute to event production: i logistics, gifting, suppliers selection & coordination, communication assets, hospitality, and post-event follow-up.
• Consolidate feedback and conduct competitive monitoring.
• Competitor’s market research
• Continuous update of the market portfolio: venues, vendors, and others.

Profile

• Master’s level student (business school or university), with a strong interest in fashion and luxury
• Previous experience (internship or project) in marketing, events, or client data analysis
• Excellent analytical skills (KPI, CRM, reporting)
• Highly organized, detail-oriented, and rigorous
• Proactive, team player, with strong interpersonal skills
• Fluent in French and English, German is a plus.

Job Conditions

An internship agreement is mandatory for this position and must meet the following conditions:

• The internship must be part of your study program.
• The internship must be required for the completion of your degree.
• The internship must be validated by the award of academic credits.

Job Information

• Contract: Full-time internship (100%) and in-person
• Start date: January 4, 2027
• Duration: 6 months
• Working days: 5 days a week, Monday to Friday
• Location: Geneva
• Fluent in French and English
• A plus: German