Enterprise AI Solutions Engineer

Google LLC; Zürich; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

Google LLC is hiring an AI Outcome Customer Engineer to bridge pre-sales and post-sales in the GTM AI Tech organization. You will shape adoption-focused solutions, drive rapid activation, and coordinate with the Forward Deployed Engineering team for AI accounts.

You’ll work with Google's advanced AI portfolio, including Gemini models and Vertex AI, collaborating with DeepMind engineers to solve customer challenges and deliver secure, scalable integrations.

Qualifikationen

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Aufgaben

• Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Kenntnisse

Bachelor's degree

Cloud native architecture

Delivery strategies

Code reading (Java/C++/Python)

System design

Orchestration frameworks

Enterprise integrations

Ausbildung

Bachelor’s degree or equivalent practical experience

Tools

LangGraph

AutoGen

CrewAI

Jobbeschreibung

Google LLC is hiring an AI Outcome Customer Engineer to bridge pre-sales and post-sales in the GTM AI Tech organization. You will shape adoption-focused solutions, drive rapid activation, and coordinate with the Forward Deployed Engineering team for AI accounts.

You’ll work with Google's advanced AI portfolio, including Gemini models and Vertex AI, collaborating with DeepMind engineers to solve customer challenges and deliver secure, scalable integrations.