E‑Commerce & CRM IT Analyst — Run, Test & Deliver

CHANEL; Genf; Vor Ort; CHF 90.000 - 110.000; Vollzeit

Zusammenfassung

CHANEL in Geneva is seeking a qualified professional to ensure the reliability and quality of e-Commerce, Retail, and Digital solutions. The position involves testing coordination, project management, and daily operational support. You will collaborate with international teams to guarantee the availability and performance of critical applications while contributing to project implementations.

A strong background in e-Commerce and CRM with experience in the Luxury sector is recommended. A permanent contract is offered, with an immediate start required.

Qualifikationen

• 3+ years of experience in e-Commerce, ideally in Fashion or Luxury.
• Experience in run operations, testing coordination, and incident management.
• Proven ability to coordinate stakeholders in an international context.

Aufgaben

• Guarantee performance and quality of e-Commerce and CRM platforms.
• Coordinate incident management and root cause analyses.
• Lead testing activities in collaboration with Digital and Division teams.

Kenntnisse

e-Commerce expertise

CRM knowledge

Strong communication skills

Multitasking

Analytical skills

Fluent French and English

Ausbildung

5 years of higher education in engineering

Tools

Salesforce

POS systems (ORACLE XSTORE, CEGID CBR-Y2)

SQL queries

Jobbeschreibung

CHANEL in Geneva is seeking a qualified professional to ensure the reliability and quality of e-Commerce, Retail, and Digital solutions. The position involves testing coordination, project management, and daily operational support. You will collaborate with international teams to guarantee the availability and performance of critical applications while contributing to project implementations.

A strong background in e-Commerce and CRM with experience in the Luxury sector is recommended. A permanent contract is offered, with an immediate start required.