Dispatch & Logistics Coordinator

FedEx; Meyrin; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Training to get started and on-the-job

Language courses available

Tuition assistance

Employee assistance program

Employee shipping discount

Career development opportunities

Zusammenfassung

FedEx is seeking a Dispatch Agent in Switzerland to organize courier schedules and routes, coordinating a team of couriers to meet station goals. You will monitor daily delivery cycles, update systems, and support couriers while contacting customers as needed for information and service guidance.

The role emphasizes accuracy, proactive problem solving, and clear communication with multiple stakeholders in a fast-paced environment.

Qualifikationen

• Experience coordinating a team in a busy transport/dispatch environment.
• Strong MS Office & PC skills.
• Good geographical knowledge.
• Focused on accuracy and attention to detail.
• Driven to solve problems with planning and organizing skills.
• Able to communicate and align with different stakeholders.
• Able to manage own and teams time effectively in a pressurised environment.

Aufgaben

• Prepare courier schedules and routes.
• Coordinate workload among couriers to achieve station goals efficiently.
• Monitor the daily delivery cycle and update systems with accurate information.
• Provide support to couriers and assist with issue resolution.
• Contact customers to obtain information or advise on service issues.
• Report issues from the daily cycle and compile productivity reports.

Kenntnisse

Team coordination

MS Office

Geographical knowledge

Attention to detail

Problem solving

Stakeholder communication

Time management under pressure

Tools

Microsoft Office

Jobbeschreibung

FedEx is seeking a Dispatch Agent in Switzerland to organize courier schedules and routes, coordinating a team of couriers to meet station goals. You will monitor daily delivery cycles, update systems, and support couriers while contacting customers as needed for information and service guidance.

The role emphasizes accuracy, proactive problem solving, and clear communication with multiple stakeholders in a fast-paced environment.