Director, Supply Chain Reliability

Biopharma Careers; Zug; Hybrid; CHF 180.000 - 240.000; Vollzeit

Zusammenfassung

Johnson & Johnson in Zug, Switzerland, seeks a Director of Supply Chain Reliability to define the enterprise strategy for end-to-end performance and reliability across Innovative Medicine. You will lead governance, KPI standardization, and cross-functional programs to drive actionable insights and tangible improvements.

The role emphasizes cross-functional leadership, data-driven decision making, and delivery of scalable, digital-enabled solutions within a regulated healthcare environment.

Qualifikationen

• Minimum 10 years of relevant work experience in supply chain leadership.
• Experience leading enterprise performance management and governance frameworks.
• Proven ability to drive large-scale digital transformations and change management.
• Strong analytical, data translation to executive actions, and stakeholder influence.

Aufgaben

• Define and lead the enterprise-wide strategy for end-to-end supply chain performance and reliability.
• Develop standardized performance management frameworks, scorecards, KPIs, and governance.
• Drive reliability initiatives and prioritize actionable improvements with measurable impact.
• Lead and develop a high-performing team; foster accountability and continuous improvement.
• Oversee digital tools to enable real-time visibility and AI-assisted decision making.
• Collaborate across functions to align standards and ensure adoption of new ways of working.

Kenntnisse

Supply Chain

Leadership

Digital Transformation

Analytics

Change Management

Performance Management

Cross-Functional Collaboration

PMO / Project Management

AI & Data Insights

Strategic Planning

Ausbildung

Bachelor’s degree (Business, Supply Chain, Engineering)

Tools

OPM

Jobbeschreibung

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

People Leader

All Job Posting Locations:

Zug, Switzerland

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine .

Please note that this role is available across multiple countries and may be posted under different requisition numbers to align with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-096051

Ireland and Belgium - Requisition Number: R-097628

Switzerland - Requisition Number: R-097639

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for a Director, Supply Chain Reliability!

This hybrid position will be located in Titusville, New Jersey (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain hubs such as Horsham, Pennsylvania (USA); Cork, Ireland; Beerse, Belgium; or Zug, Switzerland.

The Director, Supply Chain Reliability is responsible for defining and leading the enterprise strategy for end-to-end performance management and supply chain reliability across Johnson & Johnson Innovative Medicine. This role integrates performance visibility, digital enablement, and reliability methodologies to proactively identify, prioritize, and resolve systemic supply chain risks.

This leader will drive the standardization of performance management practices, facilitate the deployment of enterprise scorecards and digital tools, and ensure strong linkage between operational performance and reliability-focused initiatives. Through cross-functional leadership, this role translates data into actionable insights, enabling improved service, quality, and efficiency outcomes across the E2E supply chain.

KEY RESPONSIBILITIES:

Strategic Leadership

Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability.

Establish a clear vision that connects performance insights to reliability outcomes, driving a proactive and data-driven culture across functions.

Performance Management & Governance

Own the design and deployment of standardized performance management frameworks, including enterprise scorecards, KPI definitions, and tiered review processes.

Ensure alignment and transparency from executive-level performance down to site operations.

Reliability Strategy & Execution

Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.

Lead prioritization and governance of reliability initiatives, ensuring sustainable resolution and measurable impact on performance.

Team Leadership & Organization Development

Build, lead and develop a high-performing team focused on supply chain performance management and reliability.

Define clear roles, priorities, and development pathways while fostering a culture of accountability, innovation, and continuous improvement.

Digital Transformation and Analytics

Oversee the advancement of digital tools and platforms (e.g., OPM) to enable real-time performance visibility and insights.

Drive automation of metrics, targets, and commentary, using advanced analytics and AI to enhance decision-making.

Cross-Functional Integration

Partner across supply chain and adjacent functions to ensure alignment on performance standards, metrics, and improvement initiatives.

Influence senior stakeholders to drive accountability and adoption of standardized ways of working.

Issue Identification & Resolution

Establish enterprise methodologies for detecting performance risks and systemic issues.

Lead cross-functional deep dives and facilitate resolution of complex challenges impacting service, quality, and cost.

Operational Excellence & Continuous Improvement

Drive continuous improvement through structured performance insights, After Action Reviews, and reliability-focused initiatives.

Ensure integration of standard methodologies into performance routines and operational processes.

Capability Building & Change Management

Lead organizational change to embed performance management and reliability as core capabilities.

Develop training, playbooks, and communication strategies to drive adoption and sustainment of new ways of working.

QUALIFICATIONS:

EDUCATION:

Minimum of a Bachelor’s/University or equivalent degree is required; advanced degree or field of study in Business, Supply Chain, Engineering or related field preferred

EXPERIENCE AND SKILLS:

Required:

Minimum 10 years of relevant work experience

Experience in Supply Chain Management

Demonstrated business process ownership, with deep expertise in E2E supply chain processes (i.e., Planning, Manufacturing, Quality, Delivery, and/or Procurement)

Proven experience leading enterprise performance management systems and governance frameworks

Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies

Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives

Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations

Strong people leadership skills, including coaching, talent development, performance management, and succession planning

Strong analytical and problem-solving capabilities, with experience translating data into strategic actions

Preferred:

Experience in pharmaceutical, healthcare, or regulated environments

Experience integrating AI and advanced analytics into supply chain decision-making

Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks

Proven ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations

OTHER:

Requires proficiency in English (excellent written and verbal communication skills) to communicate effectively and professionally

May require up to 15% domestic and/or international travel

Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

#LI-Hybrid

Required Skills:

Preferred Skills:

Agile Decision Making, Analytics Insights, Budget Management, Business Savvy, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Statement of Work (SOW)