Consultant technico-fonctionnel Salesforce - H/F

Jobup; Genf; Hybrid; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Remote work up to 40%

Pension plan (LPP)

Annual variable bonus

Training and transit benefits

Zusammenfassung

Sigmalis Talent Services, part of the Sigmalis group, is seeking a Salesforce Functional and Technical Consultant in Switzerland. The role covers Marketing Cloud and Sales Cloud with a 50% activity rate, focusing on improving CRM processes, personalisation, and campaign automation.

You will manage functional, technical, and governance aspects across Salesforce platforms, implement automated workflows, and mentor teams while ensuring GDPR/LIPAD compliance.

Qualifikationen

• Bachelor's degree in IT or equivalent required.
• Proven Salesforce Marketing Cloud and Sales Cloud experience.
• Experience with automation, journeys, and campaigns.

Aufgaben

• Handle functional, technical, and organizational aspects of Salesforce platforms.
• Set up and optimize Marketing Cloud campaigns and audience segmentation.
• Implement and optimize Salesforce Sales Cloud workflows and dashboards.
• Manage governance, naming conventions, and documentation.
• Provide user support and training for internal teams.
• Ensure GDPR and security/compliance considerations.

Ausbildung

Bachelor's degree in IT or equivalent

Tools

Salesforce Marketing Cloud

Salesforce Sales Cloud

Journey Builder

Automation Studio

Email Studio

SQL Query

API integrations

Jobbeschreibung

Member of the Sigmalis group, active since 2007 in IT consulting and engineering, Sigmalis Talent Services supports companies in identifying and attracting IT experts and executives by offering a comprehensive recruitment service: permanent placement, contract delegation, temporary assignments, and executive search.

Our recruitment expertise of over 20 years in French-speaking Switzerland, combined with a deep understanding of technological professions and HR challenges, allows us to offer you relevant opportunities in professional environments truly suited to your expectations. Our priority is to ensure your long-term success, whether you are seeking a permanent position with a client or as a consultant within our team.

Job Description

As part of an assignment with one of our clients, we are looking for a Salesforce Functional and Technical Consultant with proven expertise in Salesforce Marketing Cloud and Sales Cloud.
The activity rate is 50%.

You will work in an environment where Salesforce plays a central role in customer relationship management, aiming to optimise processes, improve interaction personalisation, and strengthen marketing campaign automation.

Your Responsibilities

You will be involved in the functional, technical, and organisational aspects of the Salesforce platforms.

Salesforce Marketing Cloud

You will be responsible for:

• setting up and optimising audience segmentation,
• designing and automating marketing campaigns: journeys, triggers, SQL queries,
• creating and adapting newsletter templates,
• developing reporting models to measure campaign performance,
• ensuring integrations with the CRM and other internal systems.

Salesforce Sales Cloud

You will contribute to:

• the implementation and optimisation of automated workflows,
• the creation and configuration of technical fields and objects,
• customising dashboards and reporting,
• optimising the sales pipeline,
• integrating Sales Cloud with external systems, notably via API.

User Support and Assistance

You will also act as a functional and technical referent for the teams:

• support on Marketing Cloud and Sales Cloud,
• assistance in the daily use of segments, workflows, dashboards, and campaigns,
• training internal teams to progressively strengthen their autonomy.

Continuous Improvement and Governance

You will actively participate in the optimisation and governance of the Salesforce platforms:

• regular audits of Marketing Cloud and Sales Cloud environments,
• analysis and cleaning of segments, duplicates, and obsolete workflows,
• definition and updating of best administration practices,
• implementation of naming conventions, archiving rules, and documentation standards,
• proposals for functional, technical, and organisational improvements,
• gathering and clarifying business needs,
• facilitating workshops with internal teams,
• writing functional specifications,
• defining and monitoring Salesforce governance,
• considering compliance requirements for GDPR and LIPAD.

Management of Evolutions and Environments

Within the scope of various Salesforce projects, you will also ensure:

• monitoring of evolutions and new implementations,
• management of the lifecycle of environments, notably from sandbox to production,
• implementation and supervision of backup and restoration processes,
• systematic documentation of changes,
• tracking and reporting of work progress.

Profile Sought

You hold a Bachelor's degree in IT or an equivalent qualification.

You have proven expertise in Salesforce Marketing Cloud, notably in:

• Automation Studio
• Journey Builder
• Email Studio
• SQL Query
• API integrations.

You also possess solid experience in Salesforce Sales Cloud, including:

• Process Builder / Flows
• custom fields
• Salesforce objects
• dashboards
• reporting.

Experience in integrating Salesforce with websites, CRM, and other systems via API is expected. You also master Salesforce governance principles, marketing data analysis, and best practices regarding GDPR/LIPAD security and compliance.

Functional Skills

A good understanding of the following business environments is sought:

• marketing and web marketing
• e-commerce
• transport-related commerce for passengers
• retail and in-store sales.

The following Salesforce certifications are an asset.

Salary Conditions

What Sigmalis Offers You

A particularly advantageous pension plan (LPP)
An annual variable bonus linked to individual performance and company results
The possibility to work remotely up to 40% and to take unpaid leave subject to client agreement
Specific benefits depending on the assignment (public transport subscription, training, etc.).