Commercial Operations Manager (100%)

Climeworks; Zürich; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Time off

Hybrid work

Equity package

Parental leave

Learning budget

Referral bonuses

Zusammenfassung

Climeworks seeks a Commercial Operations Manager to build scalable operations across commercial, project sourcing, and customer success teams. You will translate business needs into robust processes, tools, analytics, and working methods to accelerate speed, collaboration, and data-driven decisions.

You will design and scale digital products, including a platform for customers to manage carbon removal portfolios, bringing transparency and impact visibility to the market.

Qualifikationen

• University degree in Business, Finance, Economics, Science, Engineering, Sustainability, or a related field with at least 5 years in a fast-paced, service-oriented environment such as consulting, technology, scale-ups, or startups.
• Experience in business analysis, revenue operations, commercial excellence, product management, or similar roles and ability to translate requirements into system configurations, data models, and reports.
• Hands-on Salesforce administration including user support, permissions, configuration, validation rules, flows, reporting and dashboards; experience with marketing automation, CRM extensions, reporting tools, and ERP systems such as SAP; Salesforce Administrator certification is a plus.
• Strong stakeholder management and collaboration across functions and seniority levels.
• Excellent organization and execution; ability to convert ambiguity into actionable work packages and drive initiatives.
• Fluent written and spoken English skills.

Aufgaben

• Define and improve processes across marketing, business development, sales, project sourcing, and customer success to enable scalable operations.
• Lead meetings to understand business needs, map processes, define requirements and translate them into practical solutions.
• Administer Salesforce and related tools, configure systems, and drive user adoption to support commercial activities.
• Create reports and dashboards in Salesforce, Power BI, and Microsoft tools for performance monitoring and decision support.
• Drive project and change management initiatives with clear updates and stakeholder communication.
• Develop and maintain a knowledge base of processes, tools, and enablement materials.

Kenntnisse

Commercial operations

Business analysis

Revenue operations

Product management

Stakeholder management

Ausbildung

University degree in Business/Finance/Economics/Science/Engineering/Sustainability

Tools

Salesforce

Power BI

Microsoft Office

SAP ERP

Jobbeschreibung

Get to know Climeworks

Climeworks is a leading high-quality carbon removal provider, combining decades of expertise in Direct Air Capture (DAC) technology with a holistic approach to carbon removal solutions.

Climeworks advises companies on their carbon removal strategies and provides tailored portfolios of nature-based and engineered approaches, offering end-to-end services to help achieve net-zero goals. The company runs the world's first two DAC plants in Iceland, demonstrating its core commitment to high-quality carbon removal that is backed by over 15 years of pioneering research, development, and deployment.

By advancing the most reliable solutions in the market, Climeworks accelerates the global transition to net zero, unlocking economic value for businesses, governments, and society.

We foster a dynamic environment and are building a global purpose driven team. We are looking for disruptive thinkers, passionate achievers and inspiring leaders that are ready to take on the world’s greatest challenge.

Will you join us?

Job description

As a Commercial Operations Manager, you will help build scalable operations across Climeworks Solutions, including our commercial, project sourcing and customer success teams. You will translate business needs into robust processes, tools, analytics, and ways of working, enabling us to move faster, collaborate better, and make decisions based on reliable data. Together with your team, you will help design and scale digital products including a platform enabling customers to manage and monitor their carbon removal portfolios, bringing greater transparency, accessibility, and impact visibility to the market. This is a problem-solver and builder role for someone who is excited to turn ambiguity into structure and to shape how a high-growth commercial organization operates, today and tomorrow.

• Process & operational excellence: You define and continuously improve processes across marketing, business development, sales, project sourcing, and customer success, towards more standardised, digital, and scalable ways of working. You drive adoption through documentation, training, and continuous feedback loops and act as a trusted sparring partner for operational topics.
• Business analysis & solution design: You lead stakeholder meetings and workshops to understand business needs, map processes, define requirements, and translate them into practical solutions. You prioritise requests, manage trade-offs, and ensure improvements align with business priorities, system architecture, and available capacity.
• Salesforce administration, marketing & sales tools: You act as Salesforce Administrator for Climeworks Solutions, working closely with the Senior Salesforce Engineer and Tech team. You configure, maintain, and optimise Salesforce and related commercial tools, enabling efficient and effective system usage.
• Analytics, reporting & data quality: You create reports and dashboards in Salesforce, Power BI, and Microsoft tools to monitor business performance and support decision-making. You conduct ad-hoc business analyses and own data quality controls and improvement measures.
• Project & change management: You drive operational improvement initiatives, coordinate stakeholders, and communicate outcomes through clear project updates and presentations.
• Knowledge management: You develop and maintain an internal knowledge base of processes, tools and enablement materials, making it easy for teams to access and apply best practices.

Your Story

Job requirements

• Education & experience: You hold a university degree in Business, Finance, Economics, Science, Engineering, Sustainability, or a related field and bring at least 5 years of experience in a fast-paced, service-oriented environment such as consulting, technology, scale-ups, or startups.
• Commercial operations & business analysis: You have experience in business analysis, revenue operations, commercial excellence, product management, or similar roles and can translate business requirements into system configurations, data models, reports, and practical business solutions.
• Salesforce & business systems: You have hands-on experience administering Salesforce, including user support, permissions, configuration, validation rules, flows, reporting and dashboards. You are comfortable designing solutions, testing and rolling them out, and driving user adoption. You bring experience operating and integrating commercial technology stacks, ideally including marketing automation, CRM extensions, reporting tools, and ERP systems such as SAP. Salesforce Administrator certification is a plus.
• Stakeholder management: You enjoy working with and supporting others and collaborate effectively with stakeholders across functions and seniority levels.
• Organisation & execution: You synthesise ambiguous challenges into actionable work packages, prioritise effectively, and drive initiatives through implementation with a proactive, diligent, and self-directed approach.
• Mindset & ownership: You demonstrate a high degree of ownership, strong business judgement, and a bias for action and continuous improvement. You balance scalability and speed in a fast-changing environment.
• Language: You have excellent written and spoken English skills.

Our promise:

At Climeworks, you are accepted for who you are, and we are committed to building an inclusive environment where everyone feels valued. We encourage all qualified applicants to apply - regardless of background, identity, or experience. Studies show that women and individuals from minority backgrounds often only apply for jobs when they meet 100% of the listed criteria. If this sounds like you, don't hold back. If you think you'd make a great fit for this role, we’d love to hear from you, even if you don’t check every single box. Let's tackle one of humankind's greatest challenges together.

What We Offer

• Time Off: Enjoy 25 paid vacation days every year, plus public holidays.
• Flexibility: Work how it suits you best. We offer a hybrid work setup and up to 4 weeks of remote work annually within any EU country.
• Ownership: Fair base pay paired with an equity package - because your contributions matter.
• Family Support: Inclusive parental leave.
• Continuous Learning: Dedicated budget to invest in your professional growth.
• Referral Rewards: Help us grow our team and earn bonuses for your successful referrals.

Salary:

At Climeworks, salary ranges are assigned to a job based on the level of seniority and the location specific market median of similar jobs according to external benchmark surveys. Individual compensation depends on your skills, experience, and the value you bring to the team.

Formalities

• This position is based in Opfikon, Zurich, and we ask that you work onsite at least three days per week.
• We do not accept candidate profiles through recruitment agencies.