Client Success Internship

Myjob; Zürich; Vor Ort; CHF 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Six-month internship with potential to

meal/mobility/leisure allowance: CHF 4

Gifts for birthdays & anniversaries:

Discounts on 400+ brands

Dynamic, stimulating environment

Flexible work culture

Team spirit

Company bonus plan

Great office in Zürich near lake

Zusammenfassung

Swibeco, based in Zürich, invites applications for a Client Success Intern role to strengthen our team. You will report to the Head of Client Success and help nurture client relationships while promoting Swibeco's solutions.

The position offers exposure to client success, sales, and business development within a dynamic Swiss company. Key responsibilities include onboarding new clients, supporting engagement, fostering relationships with HR leaders, and collaborating across teams to translate

Qualifikationen

• Bachelor's or Master's degree in Business, Economics, Hospitality, or related field.
• Prior internship in a fast-paced environment (startup preferred).
• Fluent in English and German; Swiss German a plus; French/Italian appreciated.
• Strong business acumen and comfortable interacting with clients.
• Excellent relationship-building and understanding of client needs.
• Dynamic, proactive, autonomous, and able to work within a team.
• Can-do attitude and quick learner; entrepreneurial mindset.
• Able to start immediately.

Aufgaben

• Client Onboarding: initiate contact and support new clients with the Business Development team.
• Client Support & Engagement: guide clients through Swibeco's offerings with training and support.
• Sales & Relationship Management: build relationships with HR Managers and Directors and implement solutions.
• Cross-Functional Collaboration: translate client needs into innovative solutions with other teams.
• Client Feedback & Improvement: collect feedback and improve services to retain clients.

Kenntnisse

Business acumen

Relationship-building

Communication skills

Autonomy

Proactive mindset

Ausbildung

Bachelor's or Master's degree in Business/Economics/Hospitality

Jobbeschreibung

Ready for a new challenge?

Swibeco is Switzerland's leading platform for employee benefits and tax-free perks. We help companies of all sizes increase their employees' purchasing power through flexible, digital and fiscally optimised solutions.

From lunch, leisure, wellbeing, mobility,... to gifts, rewards and exclusive discounts, Swibeco brings all benefits together in one central place, helping HR teams simplify administration while improving employee satisfaction and engagement.

Our strength? A perfect understanding of local issues, a human approach, and a technology designed to make a difference.

To support our ambition, we are looking for a Client Success Intern to strengthen our team in Zurich.

About the Role

As a Client Success Intern, you will report directly to the Head of Client Success and play a key role in strengthening relationships with our clients while promoting Swibeco's solutions. You will collaborate with both internal and external stakeholders to ensure our clients receive exceptional support and guidance. This role provides an excellent opportunity to gain hands-on experience in client success, sales, and business development.

Your tasks will include:

• Client Onboarding: Initiate contact and support new clients through a smooth transition, working closely with the Business Development team.


• Client Support & Engagement: Help clients understand the full range of Swibeco's offerings, providing relevant guidance, training, and ongoing support.


• Sales & Relationship Management: Foster strong relationships with HR Managers and Directors in leading Swiss companies, selling and implementing solutions that enhance employee benefits programs.


• Cross-Functional Collaboration: Work closely with other teams to translate client needs into innovative solutions, ensuring client satisfaction and retention.


• Client Feedback & Improvement: Collect and act on client feedback, continuously improving our services to ensure a loyal and engaged client base.

Requirements

Who we are looking for

• You are currently pursuing or have completed a Bachelor's or Master's degree in Business, Economics, Hospitality, or a related field.


• You have prior internship experience in a fast-paced environment (preferably a startup).


• You are fluent in both English and German (Swiss German is a plus) and can communicate effectively, both verbally and in writing. Any additional language skills (French and/or Italian) being also appreciated.


• You have a strong business acumen and are comfortable interacting with clients.


• You have excellent relationship-building skills and a keen understanding of client needs.


• You are dynamic, proactive, and have strong organizational and time management skills, able to work autonomously while contributing to team success.


• You have a "can-do" attitude, are a quick learner, and have an entrepreneurial mindset.


• You are available to start immediately.

Benefits

What we offer

• A six-month internship with the possibility of transitioning into a permanent role in the Client Success team.


• CHF 4,440/year in Meal, Mobility and Leisure allowance on your Swibeco Card.


• CHF 600/year in Gifts for birthdays, work anniversaries and Christmas.


• Permanent discounts for your daily savings on over 400 leading brands.


• A dynamic company where you can make a real difference.


• A professional experience in a growing and stimulating environment.


• A flexible work culture where results matter more than hours.


• A true team spirit, we believe that together we are stronger and win as one team.


• Company bonus plan and attractive pension fund contributions.


• Great working environment in Zürich, just a few steps from the lake and public transport.