At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .
Job Function
Supply Chain Planning
Job Sub Function
Multi-Family Supply Chain Planning
Job Category
People Leader
All Job Posting Locations
Zug, Switzerland
Job Description
About Surgery Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
Learn more at https://www.jnj.com/medtech
Position Overview
The CH & AT Surgery Supply Chain Leader is responsible for driving customer‑centric value creation by integrating planning, customer service, distribution & transportation (D&T) at country or cluster level. The role acts as the primary Supply Chain integrator and first point of contact for Commercial within the markets, translating global and regional Supply Chain strategies into effective local execution to enable growth, service excellence, and cash‑flow performance. The position ensures strong operational reliability, customer engagement, and cross‑functional alignment, while partnering closely with regional teams to manage escalations and deploy global capabilities locally.
Key Responsibilities
- E2E Supply Chain Strategy & Performance - Develop and deploy an CH & AT E2E supply chain vision and strategy aligned with global Surgery priorities; ensure service excellence, cost competitiveness, inventory optimization, and cash‑flow performance.
- Commercial Value Creation & Deal Enablement - Partner with CH & AT Surgery Commercial leadership to support growth through reliable supply, launch readiness, deal enablement, portfolio management (PMR/LCM), and demand agility. support tenders' management (service feasibility, allocation strategy and inventory implications); participate in selected customer negotiations and observe supply chain impacts on growth and cash.
- Customer‑Facing Service Ownership - Represent Supply Chain in key customer interactions; own customer service performance; create and share customer dashboards (OTIF, lead time, fill rate, order profiles); drive corrective action plans and align service expectations with supply realities. Own regional service performance outcomes and customer experience; lead rapid response and issue resolution in alignment with regional Plan teams.
- Cross‑Functional & Operational Integration - Represents the Supply Chain organization as main counterpart for the Commercial Leadership team. Orchestrate seamless collaboration across Planning, Customer Service, D&T, Manufacturing, Procurement, Quality, Regulatory, and Finance to translate strategy into market and country‑level execution. resolve SKU‑level shortages with commercial prioritization, coordinate escalations with central planning and lead supply recovery plans.
- People Leadership & Talent Development - Lead and develop a high‑performing EMEA planning, value stream, and in‑market supply chain organization; build leadership capability and succession pipelines. Ensure the recruitment and development of outstanding talent. Ensure robust succession planning process and build strong talent pipelines, with clarity and relentless focus on development plans to accelerate talent capabilities. Accelerate diverse talent representation, especially female and African American leadership, with a stronger pipeline to represent the populations we serve. Put emphasis on health and wellbeing and support with ongoing education to deliver work life harmony, to maximize energy levels across the team. Ensure strong training and education processes for all e2e planning, management and support capabilities. Enable talent leverage across the enterprise.
People Leadership & Talent Development
- Lead and develop a high‑performing EMEA planning, value stream, and in‑market supply chain organization; build leadership capability and succession pipelines.
- Ensure the recruitment and development of outstanding talent.
- Ensure robust succession planning process and build strong talent pipelines, with clarity and relentless focus on development plans to accelerate talent capabilities.
- Accelerate diverse talent representation, especially female and African American leadership, with a stronger pipeline to represent the populations we serve.
- Put emphasis on health and wellbeing and support with ongoing education to deliver work life harmony, to maximize energy levels across the team.
- Ensure strong training and education processes for all e2e planning, management and support capabilities.
- Enable talent leverage across the enterprise.
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