CERN IT Support Officer

CERN - European Organization for Nuclear Research; Genf; Vor Ort; CHF 59.000 - 65.000; Vollzeit

Benefits dieser Stelle

Relocation package

Health insurance

Pension fund

Language courses

Annual leave 30 days

Zusammenfassung

CERN - European Organization for Nuclear Research in Geneva invites you to join the IT-DI-COE section to advance Education, Communication and Outreach through web and knowledge-management initiatives.

You will help migrate and redesign the CERN IT website using WordPress, improve information architecture for staff, researchers, and global partners, and support events with efficient processes. Training and collaboration across teams are integral to the role.

Qualifikationen

• Bachelor's or Master's degree in a relevant field.
• By application deadline, up to 2 years of professional experience since graduation in the respective field.
• University degree required; PhD not accepted.

Aufgaben

• Be part of IT-DI-COE activities in Education, Communication and Outreach.
• Support restructuring of CERN IT website: WordPress migration and information-architecture design for diverse audiences.
• Assist in event organization and back-office tasks for Conferences, Project events and CERN OpenDays.
• Help building departmental infrastructure using CERN repositories for inductions, visits, events and key processes.

Kenntnisse

Communication

Organisational skills

Negotiation

Learning agility

Ausbildung

Bachelor's or Master’s degree

Tools

Drupal

WordPress

Google Workspace

Office

Linearity

Canva

Jobbeschreibung

You will be joining the COE section (Communication, Outreach and Education), part of the Department Infrastructure group (IT-DI). IT-DI provides services to the department ranging from the architecture and the deployment of the CERN computing facilities to the laboratory computing security and the relations with the CERN user communities and general public.

Your responsibilities

• Be part of the activities of the IT-DI-COE section in the areas of Education, Communication and Outreach.
• Take an active part in restructuring the CERN IT website: support the completion of its WordPress migration and design a new information architecture to improve searchability and usability for diverse audiences, including CERN staff, researchers, and key global initiatives like the Worldwide LHC Computing Grid.
• Support IT-DI-COE in event organisation, notably being part of the back office for the events like Conferences, Project events, CERN OpenDays (CERN IT part). This task includes the streamlining and the improvement of existing processes.
• Help building new departmental infrastructure — leveraging existing CERN repositories — to organise and maintain resources for inductions, visits, events, and other key processes, giving you the chance to shape a system from the ground up.

Still here? Let's make a quick check about

Your profile

• Knowledge of content management systems such as Drupal or WordPress.
• Knowledge of tools like Google Workspace, Office or equivalent.
• Knowledge of tools like Linearity, Canva or equivalent.
• Experience within scientific, research, innovation, or technology environments would be an asset.
• Ease to rapidly pick up usage of modern technologies to effectively support colleagues (e.g. organisation of meetings, negotiation with service providers, communication with persons using our infrastructure).
• Have basic knowledge of web technologies (HTML, CSS; familiarity with WordPress or other content-management systems is a plus, but not essential).
• Are comfortable with — or eager to learn — modern approaches to information architecture and web accessibility.
• Enjoy communicating clearly, whether in writing, through visuals, or in person.

Job flexibility: Hybrid

Employment conditions

• Work during nights, Sundays and official holidays.
• Work during nights, Sundays and official holidays, when required by the needs of the Organization.

Global Benefits at CERN

A monthly net stipend between 5266-5793 Swiss Francs per month depending on your degree.

30 days of paid leave per year plus 2 weeks annual closure.

Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.

Family, child and infant monthly allowances depending on your individual circumstances.

A relocation package (installation grant and travel expenses) depending on your individual circumstances.

Possibility to extend your contract up to 36 months.

On-the-job and formal training including language classes.

Be sure to meet the eligibility criteria

• You are a national of a CERN Member State or Associate Member State . Currently, we cannot consider applications from Pakistani, Lithuanian, Latvian, Cypriot and Croatian nationals, as the ceiling defined under Article II.5 of the Associate Membership Agreement has been reached.
• By the application deadline, you have a maximum of 2 years of professional experience since graduation in the respective field and your highest educational qualification is either a bachelor’s or master’s degree. You must have a university degree and can’t hold a PhD.
• You have never had a CERN fellow or graduate contract before.
• Please pay attention to the additional criteria and requirements for this specific position and mentioned above.

You will need these documents to complete your application

• Your CV (English or French)
• A copy of your most relevant diploma or a certificate of achievement from your school (if you don't yet have your paper diploma)
• Any document you consider relevant to your application

Your CERN Department

The IT Department designs, operates, and evolves CERN’s core computing and digital infrastructure. It provides the large-scale data processing, storage, networking, and collaboration services that enable CERN’s scientific programme. The Department supports the LHC and non-LHC experiments, accelerator systems, and the wider CERN community, while advancing new computing technologies through research, development, and strategic partnerships.

Overview of CERN

Discover a world where the impossible is made possible!

At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive.

Every day, we face exciting new challenges and opportunities to contribute to cutting‑edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.

If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART!

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