Business Analyst - Health Insurance

Jobgether; Schweiz; Remote; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Remote work worldwide

Fixed-term contract

Swiss health insurance project

Job summary

Jobgether, representing a partner company in Switzerland, is seeking a Business Analyst to optimize health and accident insurance processes and applications in Switzerland. You will translate complex requirements into technical solutions, manage the requirements lifecycle, and contribute to claims processing improvements and automated invoice verification.

The role involves collaboration with business and IT teams, ensuring compliance with Swiss insurance regulations, and ongoing configuration

Qualifications

• Degree or professional training with IT affinity.
• Several years of experience in Swiss health/accident insurance.
• Knowledge of Swiss KVG and/or VVG claims processes.
• Experience with insurance tariffs is an advantage.
• Proven experience in business analysis and requirements engineering.
• Familiarity with insurance applications (Adcubum Syrius or Sumex).
• SQL knowledge is a plus.
• Independent, structured and solution‑oriented working style.
• Strong German written and spoken communication.

Responsibilities

• Serve as bridge between business and IT, ensuring insurance requirements are understood and translated into practical solutions.
• Analyze business requirements and processes in the Swiss health/accident insurance sector.
• Collaborate with stakeholders and IT specialists to develop effective solutions.
• Manage requirements across the full lifecycle: analysis, concept, specification, implementation, validation.
• Improve insurance applications and processes, especially claims processing and automated invoice verification.
• Configure and maintain applications, keeping reference data and tariffs up to date.
• Coordinate release planning and implementation with customers and project teams.
• Monitor regulatory developments and translate into business and system requirements.

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Analyst – Health Insurance based in Switzerland.

We are looking for an experienced Business Analyst to support the analysis and optimization of business processes and insurance applications within the Swiss health and accident insurance sector.
In this role, you will work closely with business stakeholders and IT specialists to translate complex requirements into effective technical and operational solutions.
You will manage requirements throughout their entire lifecycle, from initial analysis and documentation to implementation and delivery.
A key focus will be improving claims processing workflows and automated invoice verification systems.
You will also contribute to application configuration, data maintenance, quality assurance, and release management.
Working across customer projects and multidisciplinary teams, you will help ensure that insurance solutions remain reliable, efficient, and compliant.
This is an opportunity to combine insurance expertise, analytical skills, and technology in a collaborative project environment.

Accountabilities

As Business Analyst, you will act as the link between business departments and IT teams, ensuring that insurance requirements are accurately understood, documented, and translated into practical solutions. Your responsibilities will include:

• Analyze business requirements and operational processes within the Swiss health and accident insurance sector.
• Develop appropriate solutions in collaboration with business stakeholders and IT specialists.
• Manage requirements throughout the full lifecycle, including analysis, concept development, specification, implementation, and validation.
• Contribute to the continuous improvement of insurance applications and business processes, particularly claims processing and automated invoice verification.
• Ensure the functional and technical quality of applications, supporting error analysis and resolution when needed.
• Configure and maintain insurance applications, including keeping reference data and tariff information accurate and up to date.
• Participate in customer projects and coordinate release planning and implementation with customers, business teams, developers, and system providers.
• Monitor legislative and regulatory developments in the Swiss insurance market and identify the resulting business and system requirements.

Requirements

The ideal candidate combines a solid understanding of health insurance operations with strong business analysis and requirements engineering capabilities. You should be comfortable working independently while collaborating with a range of business and technical stakeholders. The following qualifications are expected:

• Degree or professional training in business informatics, computer science, or a commercial discipline, supported by strong IT affinity.
• Several years of professional experience in the Swiss health and/or accident insurance sector.
• In-depth knowledge of claims processes under the Swiss Health Insurance Act (KVG) and/or Insurance Contract Act (VVG).
• Experience with insurance tariffs and tariff-related processes is an advantage.
• Proven experience in business analysis, requirements engineering, and the analysis, design, and specification of business requirements.
• Familiarity with insurance applications, ideally Adcubum Syrius or Sumex.
• Experience configuring applications; knowledge of SQL is an advantage.
• Knowledge of software testing, quality assurance, or release management is a plus.
• Independent, structured, and solution-oriented working style.
• Strong communication and collaboration skills, with the ability to work effectively with different stakeholders.
• Excellent written and spoken German, with a professional communication style.

Benefits

• Remote working arrangement, open to candidates worldwide.
• Fixed-term employment contract.
• Opportunity to contribute to projects within the Swiss health and accident insurance sector.
• Potential to work across business analysis, insurance application optimization, and IT implementation.
• Start as soon as possible.