Business Analyst

Ampstek; Genf; Hybrid; CHF 120,000 - 160,000; Full time

Job summary

Ampstek seeks an experienced Business Analyst for Private Banking/Wealth Management onboarding in Switzerland. The role requires 7+ years of BA experience, strong KYC and CRM knowledge, and onboarding process expertise. Prior private banking exposure is highly valued.

You will contribute to a migration project from a legacy KYC tool to an in-house solution. The position is hybrid in Geneva, with 3 days in office and 2 days remote.

Qualifications

• Minimum 7 years as a Business Analyst in web app design and development.
• Proven CRM and front office experience with onboarding context.
• Solid knowledge of onboarding, KYC and compliance requirements.
• Experience in private banking or wealth management is preferred.
• Strong analytical methodologies and requirement capture skills.
• Proven ability to design workshops, capture user personas and guide workshops.
• Familiarity with UX, web responsiveness, and optionally mobile development.
• Experience using AI tools to assist analysis and storytelling with data.
• Knowledge of Agile/Scrum and API concepts (JSON/XML).
• Ability to work with senior leadership and coordinate cross-team efforts.

Responsibilities

• Gather and analyze client requirements and write detailed functional specs.
• Support Geneva IT teams during project cycles and migrations.
• Ensure integration of solutions into the bank's information system with FATs.
• Coordinate testing phases with end users and provide Level 3 production support.

Skills

KYC process

CRM

Wealth management basics

Workshop facilitation

Requirements gathering

Analytical thinking

Communication with leadership

AI data analysis

Agile/Scrum

APIs (JSON/XML)

SQL querying

Education

Higher education in Computer Science or equivalent

Tools

Postman

Swagger

JSON

XML

Job description

Role: Business Analyst for Client Onboarding Domain (Private Banking/Wealth Management Domain)

Years of Experience: Min. 7+ Years

Type of Hiring: Permanent

Language: French – Min C1 and English Advanced.

Onsite/Offsite: Hybrid Remote. 3 days a week in office. 2 days remote.

Start/ End Date: Immediate (3 Months NP won't work.)

Only EU/Swiss Nationals or with Valid B/C Work Permits

Note: It is essential that the consultant resides in Switzerland on the first day of their assignment.The consultant must relocate to Switzerland and apply for B Work Permit if selected.

(Need certificate from the OCPM (Cantonal Population Office) confirming the consultant's residence if they are relocating and applying for B-Permit)

Job Description:

• This is primarily a Private Banking Onboarding Business Analyst role, not a generic KYC Business Analyst role.
• We are looking for someone who has knowledge of KYC process along with CRM tool (no specific tool knowledge is required) and basic knowledge of wealth management.
• The hiring manager specifically mentioned that experience limited to onboarding individual clients would not be sufficient. Knowledge of legal entities, trusts or foundations would be particularly valuable.
• It is a migration project; they are migrating from current KYC tool (Appway) to inhouse developed tool.

Responsibilities:

• Participate in gathering and analyzing client requirements, and write detailed functional specifications
• Support and assist the IT teams based in Geneva during various cycles.
• Ensure the proper integration of the solutions under your responsibility into the bank's overall information system by conducting FATs/integration tests.
• Support and coordinate testing phases with end users.
• Provide level 3 support in case of production incidents.

Experience Required:

• Minimum of 7 years' experience as a Business Analyst in the design and development of web applications.
• Proven expertise in CRM and front office activities.
• Solid understanding of onboarding processes, KYC, and compliance requirements.
• Experience on Private banking or wealth management practices.
• Excellent knowledge of various analysis methodologies.
• Strong expertise in designing and facilitating workshop series, capturing requirements, and identifying user personas.
• Affinity for user experience, web responsiveness, and, optionally, mobile development.
• Strong analytical and conceptual thinking skills, with a knack for problem-solving.
• Autonomy and ability to independently analyze data from various systems.
• Experience using AI tools with analysis tasks
• Nice to Have: Proficient in SQL query languages and tools for accessing databases.
• Knowledge and experience with Agile methodology (Scrum).
• Familiarity with APIs, including the use of JSON, XML, Postman, and Swagger.
• Higher education in Computer Science (University, HES, Federal Diploma, EPF) or equivalent qualifications.
• Dynamic and proactive in completing assigned tasks, demonstrating responsiveness and adaptability to change.
• Ability to work closely with team members to achieve common goals.
• Excellent organizational skills, resilience under stress, and ability to manage priorities effectively.
• Experience of using AI tool to analyse data, writing user stories.
• Strong communication skills as this role will require to interact with higher leadership