AI-Driven Workplace Tech Architect

weforum; Genf; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

World Economic Forum is seeking an AI and Workplace Technology Specialist to bridge staff tools with an intelligent workplace. You will help shape platform selection, governance, adoption, and lifecycle across tools staff rely on daily.

You will collaborate with the Workplace Technology team within TDI, business owners, power users, Procurement, Legal & Compliance, Finance, and external suppliers to ensure tools fit the Forum's landscape.

Qualifikationen

• Experience supporting digital tools, workplace platforms, or AI-enabled services.
• Understanding of how to translate business needs into practical requirements and user journeys.
• Experience working with stakeholders across business, technical, and operational teams.
• Familiarity with platform governance, access, data, and integration considerations.
• Experience supporting adoption, user guidance, training, or change activity.
• Interest in workplace technology, employee experience, and improving how people work.
• Familiarity with agentic tools, LLMs, or natural language interfaces is an advantage.

Aufgaben

• Support staff-facing tools as part of TDI's institutional portfolio.
• Help define employee needs, business needs, priority use cases, and functional requirements for workplace technology and AI tools.
• Support platform strategy and roadmap activities, including assessing whether tools fit the wider Forum landscape and how they should evolve over time.
• Contribute to vendor selection, supplier engagement, and enterprise fit discussions, while TDI retains ownership of the vendor relationship and institutional decision-making.
• Support the definition and application of data, integration, security, access, and governance requirements.
• Help coordinate platform configuration, operational setup, testing, and business validation with the relevant business owner.
• Develop staff guidance, user communications, and adoption materials so staff understand how and when to use each tool.
• Support change management and adoption activity, including launches, updates, and ongoing user engagement.
• Work with the Slack team to ensure the tools in your portfolio are configured to share data, surface relevant information in Slack, and allow users to take action for everyday tasks directly from Slack.
• Help monitor usage, adoption, and value so the Forum can assess whether tools are delivering the intended outcome.
• Support the management of AI-related use cases, including tool requests, staff-built assistants, custom solutions, and related governance or credit usage considerations.
• Assist with the assessment of the broader workplace technology landscape, identifying opportunities to simplify, improve fit, and strengthen alignment across tools such as Workday, Zoom, Box, Outlook, and others.

Kenntnisse

Analytical thinking

Stakeholder management

Clear communication

Governance & process

Jobbeschreibung

World Economic Forum is seeking an AI and Workplace Technology Specialist to bridge staff tools with an intelligent workplace. You will help shape platform selection, governance, adoption, and lifecycle across tools staff rely on daily.

You will collaborate with the Workplace Technology team within TDI, business owners, power users, Procurement, Legal & Compliance, Finance, and external suppliers to ensure tools fit the Forum's landscape.