2027 Internship - Digital Channels - Zurich

UBS; Zürich; On-site; CHF 20,000 - 27,000; Full time

Job summary

UBS is seeking a driven student to join the 2027 Internship Program in the Digital Banking team in Zurich. You will analyze client feedback, identify trends, and help build the next generation of internal tools to improve the digital banking experience.

The role involves collaboration with Product Leads and stakeholders, structuring data, and presenting insights clearly in English (German a plus). Start date Feb 2027 for a six-month paid internship with mentors and hands-on learning.

Qualifications

• Completed at least 4 semesters of a bachelor’s degree and graduated no longer than 12 months ago (bachelor’s or master’s degree).
• Minimum GPA of 4.5 on the Swiss grading scale.
• Values: hard-working, trustworthy, dedicated and collaborative.
• Strong strategic thinking and communication skills.

Responsibilities

• Analyze client feedback and prepare weekly summaries with clear, actionable insights.
• Identify trends, gaps and opportunities to enhance the digital banking experience.
• Drive improvements of current processes by developing the next generation of internal tools.

Skills

Data analysis

Communication

English

German

Excel

Education

Bachelor's or Master's degree

Tools

Excel

Power BI

Job description

Your role

Passionate about data, analytics and building the next generation of digital banking experience? Do you enjoy structuring complex data and translating it into actionable insights?

We’re looking for ambitious students to join our 2027 Internship Program within our Digital Banking team in Zurich.

You’ll Get To

• analyze client feedback and prepare weekly summaries with clear, actionable insights
• identify trends, gaps and opportunities to enhance the digital banking experience
• drive improvements of current processes by developing the next generation of internal tools

Your team

You’ll be working in the UBS Digital Platform and Client Solutions team in Zurich. The team drives transformation, integration and product development, and plays a key role in shaping the digital banking strategy.

You will collaborate closely with our Product Leads and stakeholders across the organization, supporting the structuring, clean-up and quality assurance of client feedback data as well as the alignment and tracking of the Digital Banking strategic roadmap. You will also contribute to various activities across the team, giving you broad exposure to our digital banking initiatives.

Your expertise

We’re Looking For a Candidate Who

• has completed at least 4 semesters of a bachelor's degree, and graduated no longer than 12 months ago (bachelor's or master's degree)
• has a competitive minimum GPA of 4.5 according to the Swiss grading system
• has values that align with ours: hard-working, trustworthy, dedicated and collaborative
• is a strategic thinker with strong communication skills
• is motivated to work in a business with high demands and tight deadlines
• can evidence how experimental and responsible use of AI can improve outcomes and efficiency
• has a good knowledge of Excel; experience with Power BI or similar tools is a plus
• has strong interest in digital banking, customer experience and financial services
• is proactive, curious and has the ability to present insights clearly and concisely
• has an excellent command of English; German is a plus

Start date: 1 February 2027

We’re looking for someone who’s curious and wants to thrive in a business that never stops moving. We welcome all majors, but it’s important to have an interest in the financial industry. We want to see what makes you unique and discover what you can bring to our team. Perhaps you’ve organized a fundraising event or taken part in team sports? Or stepped out of your comfort zone to learn about a subject you found challenging? Let us know how your achievements match the skills we’re after.

Your program

This paid internship will last six months. You’ll work with our experts and learn about the industry, our clients and our firm. You’ll be right at the heart of our business, learning from your colleagues, taking part in day-to-day operations. You'll be given mentors along the way and will have the chance to get to know some of the most senior members of our teams.

You’ll have plenty of opportunities to develop new skills and make contacts along the way. If you like challenges, enjoy learning and want to work where no two days are the same, this program is for you.

If you have a successful internship, you may get an offer to return for our Graduate Talent Program after you've completed your studies.

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.