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USA District Manager

POSITION DESCRIPTION AND KEY MEASURES

Department – Retail Operations

Location – USA

Reports to - State Manager

POSITION PURPOSE AND EXPECTATION:

The District Manager position is responsible for achieving sales growth compared to last year by providing an outstanding customer experience in all stores through:

• Effective store visits. Evaluate the performance of the Store Manager, utilizing reports available, and set clear objectives to meet Lovisa directives and benchmarks.
• Ensure communication through morning calls, written action plans, LOLA notices, and one-on-one meetings is clear and consistent, aiming to coach and develop your team.
• Recruit passionate, customer-focused team members to develop and implement a succession plan through Lovisa.
• Reduce unnecessary costs through effective rostering—placing the right people at the right times.
• Focus on reducing internal and external shrinkage by ensuring store managers and staff follow the Lovisa Security Manual and loss prevention best practices.
• Be flexible and willing to travel interstate and/or internationally based on business needs.

Skills, knowledge, and personal qualities required:

• Personable, approachable, and a great coach. Be supportive of your team.
• Excellent time management skills. Meet all deadlines requested by your team, peers, department heads, and managers.
• Aligned with and committed to the Lovisa Culture Commitments, demonstrated through leadership, behavior, attitude, and actions.