Zone Lead, Guest Experience (Term 12 months)

Vancouver Airport Authority; Vancouver; On-site; CAD 45,000 - 85,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team at one of Canada's busiest airports. This role focuses on ensuring safe and efficient airfield operations while embracing innovation and digital technology to improve processes. You'll work collaboratively with diverse teams to enhance the airport experience for travelers and the community. With a commitment to a learning culture and personal growth, this opportunity promises a fulfilling career path in a dynamic environment. If you are ready to contribute your skills and make a difference, this is the perfect place for you!

Benefits

Living Wage Employer

Career Growth Opportunities

Flexible Work Environment

Qualifications

• Experience in airfield operations and safety regulations is essential.
• Skills in digital technology and communication are highly valued.

Responsibilities

• Coordinate aircraft movement and ground operations for safety.
• Lead external communications and support company culture.

Skills

Airfield Operations

Safety Regulations Compliance

Digital Technology Skills

Communication Skills

Education

Relevant Degree or Certification

Job description

YVR is more than just an airport. We proudly connect our beautiful province and all it offers to the world. We passionately believe our people are core to our business and this is why we take care of you, first and foremost. YVR is a living wage employer and we strive to create an environment to help you reach your full potential, so you have what it takes to help us serve our community.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive. Whatever team you’re a part of, our work matters. We are leaders and trailblazers for change and innovation, to be at the forefront doing the right thing and doing it well. We need your voice and diverse experiences at YVR as we continue transforming our airport and making a difference in our community.

YVR is located on Sea Island and is te šxʷamət ct (our home). We recognize our opportunity and responsibility to work in partnership with Musqueam on whose traditional territory YVR is situated.

Find Where You Fit

Airfield Operations

Ensure the safe and efficient operation of YVR’s airfield by coordinating aircraft movement, ground operations, and compliance with safety regulations.

Help run Canada’s second busiest airport and ensure we’re providing a safe and efficient experience for everyone.

Become a part of YVR’s success by leading External Communications, providing expertise in Finance, and supporting our company culture through People.

Protect and educate our community through the delivery of professional aircraft fire rescue services.

Help us extend a warm welcome to travellers from across the world to our beautiful province.

Make sure all airport infrastructure is safe and secure for everyone at YVR.

Improve our processes and infrastructure with your skills in digital technology and innovations, allowing us to be a better airport for our communities.

Work with dynamic and cross-functional teams to help shape the future of our airport for the communities we serve.

We are committed to maintaining a learning culture – one that empowers and helps you grow your career within YVR. Along the way, we’ll celebrate both the small and big wins and work through every new opportunity together to help you get to where you want to be.

Whatever your background and wherever you’re from, you belong at YVR. Being open and transparent is important to us, so your unique ideas and experiences are always welcome – it’s what will help us better serve our diverse community.

YVR continually invests in our people to offer what you and your loved ones need so you can just thrive at work and in your community.