Youth Worker (Shelter) - FT (2026-334-YPS)

WoodGreen Community Services; Toronto; On-site; CAD 50,000 - 62,000; Full time

Job summary

WoodGreen Community Services in Toronto seeks a Youth Worker for its Shelter program. You will provide direct care, supervise residents, and support youth through case planning and community referrals in a live-in setting.

Responsibilities include ensuring safety, documenting records in SMIS, and facilitating group programs while collaborating with a multi-disciplinary team. A diploma/degree in a related field is required.

Qualifications

• Diploma or degree in related field (i.e.; BSW, CYW, SSW).
• Minimum of 1 year of experience with adolescents or homeless youth.
• Knowledge of at-risk youth and community resources.
• Ability to work in a shelter setting and with diverse staff.

Responsibilities

• Provide care and supervision to residents in the shelter.
• Ensure safety and well-being of residents in the facility.
• Complete reports and data entry in SMIS and maintain accurate records.
• Complete administrative duties within required timeframes.
• Support youth in case plans and provide ongoing casemanagement.
• Coordinate referrals to community services.
• Develop, implement and evaluate group programming.
• Participate in daily facility operations and perform other duties.

Skills

Youth work

Case management

Documentation

Communication

Education

Diploma / degree in Social Work or CYW/SSW

Tools

SMIS

Job description

| Competition #2026-334-YPS | Youth Worker (Shelter) - FT (2026-334-YPS) |
| Employment Type: | Full Time, CUPE Bargaining Unit (1 vacancy) |
| Work Hours: | 40 hours/week |
| Work Setting: | Exclusively Onsite (Shelter program) |
| Salary: | $55,956.22 |
| Application Deadline: | September 08, 2026by 11:59 pm |

Who We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement. We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – Youth Programs & Services, Youth Shelter & Housing

The primary responsibility for a Youth Worker is to provide direct, quality client care and supervision to clients in live-in programs, and to provide client-focused and strengths-based relationship-based interventions. From mental health and housing to employment and youth justice supports, WoodGreen now provides a more robust continuum of care, all under one umbrella. Together, we are better positioned to ensure youth needs are being MET: through Mental health, Employment, and Transitional supports.

What You Will Do

• Provide care and supervision to residents in the shelter
• Ensure the safety and well-being of the residents in the facility
• Complete reports, documentation and data entry as needed, ensuring that client records are accurately recorded inthe Shelter Management Information System (SMIS)
• Ensure that administrative duties are completed within the required timeframes
• Support youth in the development of case plans (as per City of Toronto Shelter Standards) and provide ongoing casemanagement
• Facilitate relevant referrals for residents to community-based services
• Develop, implement and evaluate group programming for residents
• Participate in the daily operation of the facility
• Complete all additional duties as assigned

What You Bring to the Team

• Diploma or degree in a related field (i.e.; BSW, CYW, SSW, etc.)
• Minimum of 1 year of experience working with adolescents or homeless youth, preferably in a shelter setting
• Demonstrated knowledge and experience with at risk adolescents and young adults

What Will Set You Apart

• Understanding of the complex issues facing our clients
• Sound knowledge of the issues facing homeless and street-involved youth, as well as community resources
• Appreciation of the importance of engaging youth and families from a strengths-based relationship-based approach
• Sensitivity to and ability to work with a diverse client and staff group
• Ability to exercise professionalism and sound judgement in conflictual and stressful situations
• Ability to work independently and effectively as part of a multi-disciplinary team
• Ability to resolve issues with supervisors and co-workers in a manner that is respectful and cooperative in accordance with the agency culture and philosophy
• Excellent interpersonal and conflict resolution skills
• Excellent communication skills – verbal and written
• Strong administrative and organizational skills
• Good computer skills
• Valid First Aid/CPR certification
• Valid UMAB certification
• Completion of required suicide prevention and intervention training as per Shelter Standards
• Full vaccination (minimum 2 doses) against COVID-19 with a Health Canada approved vaccine series
• Availability for shift work required.
  This is a collective bargaining unit position with CUPE Local 3501

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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