Youth worker -Part Time (Connections Emergency Housing)

360°kids; Richmond Hill; On-site; CAD 42,000 - 52,000; Full time

Job summary

360°kids in Ontario is seeking a Youth Worker to supervise youth exiting crisis, ensuring basic needs and continued support as they pursue housing.

You will manage case plans, conduct intake, coordinate with Housing Workers, and provide crisis intervention while maintaining program policies.

This role requires experience with at-risk youth, strong communication, and adaptability, with weekend shifts included.

Qualifications

• Post-secondary degree/diploma in a child/youth field or equivalent experience.
• Minimum of three years’ experience working with at-risk youth.
• Experience using a case management system (HIFIS) and VI-SPDAT is an asset.
• TCI and Suicide Prevention training are assets.
• First Aid/CPR certification an asset.
• Broad criminal background check.
• Fluency in French is an asset.
• Strong communication and flexible approach with diverse clients.

Responsibilities

• Provide supervision and basic needs to youth exiting crisis and assist with housing transitions.
• Follow up on case plans, goals, and referrals for residents.
• Assist housing searches and coordinate with Housing and Support Workers as needed.
• Offer crisis intervention and conflict resolution as required.
• Record discharge information and complete intake using HIFIS and VISPDAT within 72 hours.
• Support food services, meals, and daily operations of the housing program.

Skills

Case management

Therapeutic Crisis Intervention (TCI)

Suicide Prevention training

First Aid/CPR

French language

Communication skills

Adaptability

Documentation

Education

Post-Secondary degree/diploma in a Child/youth related field

Tools

HIFIS

VI-SPDAT

Job description

Provide youth with supervision and basic needs (food, bedding, and hygiene) while they emerge from crisis. The child and Youth Worker will work with the youth to assess their immediate needs, provide support to the residents, maintain order and to assist the residents achieve success in transitioning to securing housing.

Schedule:Saturday and Sunday rotation between 7am-3pm, 8am-4pm, 3pm-11pm, 4pm-12am

Key Responsibilities:

• Follow up with youth regarding their case plan, goals, and activities, and make referrals or do warm transfers as required. Youth worker will be a prime worker to up to 4 youth at a time that are residing in the connections program.
• Work with youth to assess their housing needs and help them look for housing. (Youth with higher needs will be referred to the Housing Support Worker.)
• Make appropriate referrals to Housing Workers, ATS, Individual and Family Counsellors, Employment, Education, Specialized Support Workers such as Mental Health or Addictions, and others as required.
• Provide youth with encouragement and help connect them to supports that will help them address challenges in their lives and, once re-housed, will provide supports that help them to maintain their housing.
• Provide ongoing daily support, assistance and encouragement to break the cycles of poverty and homelessness.
• Facilitate weekly resident meetings to communicate programs available to residents and receive feedback and address program/client concerns. Workers receive and record concerns from residents and follow up until resolution is achieved. A meeting is held each week on a designated day and time.
• Provide support, crisis intervention and conflict resolution as required.
• Conduct Exit Interview with client and enter discharge information into HIFIS. Clean out room of discharged client.
• In the event of a crisis or critical incident, immediately reports to appropriate level.
• Provide youth with a safe place to stay and basic needs (food, bedding and hygiene) while they emerge from crisis. Compete basic intake using HIFIS to determine eligibility for emergency Housing and assess any immediate needs .
• Within 72 hours of admission, conduct the full Intake process with clients, using the VISPDAT needs assessment tool, the Rapid Re-Housing, Triage, and Intervention program, and the HIFIS case management goal-setting tool.
  Responsible for nightly room checks; to ensure safety of the residents and facility.
• Medication administration, monitoring, storage, and disposal (as required). Enforces house rules, policies, and disposal.
• Follows appropriate policies and procedures of 360°kids. Ensures that the program operates in line with 360°kids’ mission, vision and values and activities comply with applicable standards and laws.
• Completes all mandatory recording and reporting including daily documentation, statistical data collection, recording case notes in HIFIS and input required data fields into HIFIS and Client Records.
• Supports Food Services and Home Base by assisting with serving meals and cleaning of eating area and dishes.
• Provides reports and related information to the Team Leader and/or Manager of Programs as required.
• Attends training workshops and relevant conferences that pertain to the role. Other duties as required.

Education/Experience/Licenses/Certification Required /skills

• Post-Secondary degree/diploma in a Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
• Minimum of three years’ experience working with "at-risk" or street involved youth.
• Experience using a case management system or HIFIS and VI-SPDAT an asset.
• Therapeutic Crisis Intervention (TCI), Suicide Prevention training an asset.
• Current First Aid/CPR certification an asset.
• Current broad record check.
• Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CFSA).
• Demonstrated client focused counselling skills and role modelling.
• Speaking and writing French is an asset.
• Must possess excellent communication skills and have the ability to be adaptable with a flexible approach taking into consideration the unique qualities of each client.