Youth Program Manager

Warden Woods Community Centre; Toronto; Vor Ort; CAD 60.000 - 85.000; Vollzeit

Zusammenfassung

Warden Woods Community Centre in Scarborough, ON seeks a Youth Program Manager to plan and deliver year-round programming for youth aged 12-24 at 74 Firvalley Court and other sites as needed.

The role leads a 2-5+ FTE youth team, manages budgets, and partners with staff and volunteers to create safe, inclusive, and engaging youth programs while supporting funding applications and reporting to funders.

Qualifikationen

• 3+ years in hands-on youth program leadership with supervision of paid staff
• 2+ years in drop-in/unregistered youth programming leadership
• 3+ years in program planning, development and implementation
• 2+ years developing/updating program procedures and policies
• 3+ years de-escalation and conflict resolution with youth
• 2+ years planning/evaluating programs
• 1 year writing grants/reports for community programming
• Education/Training related to youth work or community development
• Knowledge of Scarborough/Toronto youth resources is an asset
• Ability to engage Black and racialized youth and staff
• Ability to iterate program design to improve outcomes
• Excellent English communication; another language is an asset
• Capability to lead music/arts programming is an asset
• Capability to lead employment/skills development programming is an asset
• Familiarity with Warden Woods neighbourhood is an asset
• MS Office/MS365 proficiency required
• Valid first aid certification required
• Food Handler Certification and food service experience an asset
• Police reference check (vulnerable sector) required
• Must be legally entitled to work in Canada

Aufgaben

• Lead year-round programming for youth 12-24 including 74 Firvalley Court activities
• Provide consistent leadership for participants, staff and community
• Develop and implement safe, productive program procedures and policies
• Supervise and develop youth staff, hire and evaluate staff and volunteers
• Identify staff training and capacity-building needs
• Oversee program budgeting and resource development
• Schedule staff, volunteers and third-party supports to ensure proper coverage
• Develop participant feedback and program evaluation mechanisms
• Communicate program challenges and successes to leadership
• Maintain youth-centered relationships with families and the community
• Address oppression-related issues and promote anti-oppressive environment
• Ensure daily opening/closing of program spaces and maintenance of facilities
• Uphold code of conduct and address misconduct appropriately
• Stay current with best practices in youth engagement
• Contribute to youth-focused advocacy within the organization and community
• Support cross-departmental collaboration and WWCC initiatives
• Other duties as assigned

Kenntnisse

Program leadership

Youth program leadership

Program planning

Policy development

De-escalation

Program evaluation

Grant writing

English communication

Music/arts programming

Employment/skills development

Community engagement

Team building

Staff supervision

Ausbildung

Youth work/social/community development education

Tools

MS Office/MS365

Jobbeschreibung

JOB POSTING

Position Title: Youth Program Manager

Employment Type: Full-Time

Hours of Work: 35 hours per week; Monday to Friday 11:30 AM – 7:00 PM (evenings and weekends as needed), with flexibility for changes to suit operational needs

Annual salary:$70,000

Location:In-person at74 Firvalley Court, Scarborough, ON or other sites as directed

The Organization

Warden Woods Community Centre is a neighbourhood centre, empowering neighbours to work together to meet local challenges and create shared approaches to building community. We have been working collaboratively to support the needs and interests of local communities in Southwest Scarborough since 1970. As a multi-service charitable organization, we provide essential support like assisted living, daycare and meal programs, while also supporting caring, compassionate, just and interdependent community life for all. Learn more wardenwoods.com.

Position Summary

The Youth Program Manager will plan and implement year-round programming (activities, services, events, supports) for youth 12-24 years old in the Warden Woods (and Southwest Scarborough as applicable)

neighbourhood. Programs will include on-going, low-barrier opportunities for youth 12-18 at 74 Firvalley and other periodic programming to meet the needs and interests of the local community. The Youth Program Manager will lead all aspects of program development and delivery including supervision, strategic planning and development, outreach and inclusion, goal setting, expectations for staff, volunteers and participants, procedures, policies, communications, space and equipment use, budgeting, evaluation, etc. in consultation with organizational leaders and with consideration for funder requirements. The Manager will work to build a strong, aligned and trusted program team who work together to maintain a safe, supportive and empowering environment that provides meaningful, exciting opportunities.

The Youth Program Manager will lead a team that is attentive and responsive to the goals, needs and interests of local youth, and facilitates activities that are youth-centered, youth-led, and that strengthen positive relationships between diverse local youth to build a better neighbourhood for all. The Manager will lead responses to situations of crisis and emergency impacting local youth within the program and the neighbourhood on behalf of the organization and will lead youth involvement in centre-wide events as part of a cross-departmental management team.

The Youth Program Manager will supervise the youth team (2-5+ FTE) and oversee volunteer/student placements. The Manager will schedule and direct frontline staff and volunteers who also support drop-in activities.

Key Areas of Responsibilities

• Lead the development and implementation of regular year-round programming that meets the needs, interests and goals of local youth 12-24 years, including drop-in programming for youth 12-18 at 74 Firvalley Court.
• Provide a consistent, knowledgeable, compassionate and grounded leadership presence for participants, staff and community.
• Develop and implement procedures, policies, tools and practices to provide a safe, productive and meaningful program where risks are considered and thoughtfully mitigated.
• Lead youth staff team development and cohesion including hands-on supervision and modelling, hiring, timely feedback provision (including discipline and terminations when required), facilitation of collaborative meetings, planning and goal-setting, debriefing, incident reviews, etc.
• Identify areas for new development and training for staff, individually and in relation to team approach/knowledge and capacity building.
• Oversee program budgeting, spending and resource development, and complete related tasks.
• Schedule staff, volunteers/students and third-party supports to ensure adequate staffing levels for all program activities.
• Develop and implement participant feedback and program evaluation mechanisms.
• Communicate challenges and successes about the program to organizational leadership, make recommendations to improve operations and support responsive problem-solving by all involved.
• Communicate with parents/guardians/families as required, and nurture effective, youth-centered relationships with parents and other community adults.
• Integrate ways to usefully develop awareness and analysis of the systems of oppression that impact the lives of neighbourhood youth for all involved.
• Ensure daily opening and closing procedures of designated program spaces, and appropriate upkeep of facilities, equipment and resources (clean, tidy, attractive, reflective of organizational values, protected from misuse/theft, etc.).
• Ensure an appropriate code of conduct is communicated and upheld by the program team to support safety and full participation for all, program effectiveness, and an anti-oppressive, anti-racist environment.
• Ensure inappropriate conduct is appropriately and sustainably addressed with short and longer term strategies.
• Stay abreast of best practices for youth engagement, and contribute to the ongoing improvement of our Youth Program offerings to our community.
• Contribute to youth-centered advocacy efforts within the organization, neighbourhood, City, etc.
• Oversee stats collection and documentation as relevant.
• Contribute to applications for new funding, and reports/applications to current funders, to articulate impact and goals, and support program financial stability.
• Lead and participate in planning and implementing youth-focused opportunities with other centre colleagues for centre-wide and intergenerational activities.
• Lead and participate in collaborations with program partners for the benefit of local youth.
• Support cross-departmental collaboration, contribute with enthusiasm to WWCC initiatives, and embody the values of Warden Woods as part of our unique communities.
• Other duties as assigned.

Qualifications

• At least 3 years’ experience in a hands-on program leadership role with youth 12-24 years involving direct supervision of paid staff members
• At least 2 years’ drop-In/unregistered youth program leadership experience
• At least 3 years in a program planning, development and implementation role
• At least 2 years of program-related procedure/policy development and implementation
• At least 3 years’ direct experience doing de-escalation and conflict resolution work with youth
• At least 2 years’ direct experience planning and implementing program evaluation activities
• At least 1 year writing grant applications/reports for community programming
• Education/Training related to youth work, social work, community development or another related field where a strong understanding has been acquired/practiced of youth empowerment principles, clientcentered approach, strengths-based approach, trauma-informed approach, harm reduction, anti-oppression
• Demonstrated knowledge of resources and supports targeting youth in Scarborough/Toronto is a definite asset
• Demonstrated ability to connect meaningfully with youth, particularly Black and racialized youth living in neighbourhoods affected by poverty, and staff members who work with youth
• Demonstrated ability to identify and address what is working and what isn’t working in terms of the controllable factors in program design and implementation
• Excellent verbal and written English communication skills, other language capacities are a definite asset
• Capacity to facilitate music and arts programming is a definite asset
• Capacity to lead employment and skills development programming is a definite asset
• Familiarity with the Warden Woods neighbourhood is a definite asset
• Ability to use MS Office Suite and MS365 required
• Valid first aid certification required
• Food Handler Certification and experience in food service is an asset
• A Police reference check (vulnerable sector) is required for this role
• Must be legally entitled to work in Canada

WWCC is an equal opportunity employer committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, colour, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage applications from Black and racialized people, Indigenous peoples, 2SLGBTQIA+ community members, people with disabilities, and members of other equity-deserving groups. Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

Warden Woods Community Centre is a unionized workplace, and applicable employees are represented by CUPE Local 5218. This is a management/exempt (non-union) position.