Writer (Communication Analyst)

SaskTel; Regina; On-site; CAD 87,998,000 - 126,232,000; Full time

Job summary

SaskTel in Regina or Saskatoon, SK, is seeking a Writer (Communication Analyst) to develop and coordinate communication strategies, plans and briefs for employees, customers and shareholders.

The role requires a degree in journalism or related field and strong writing/editing skills, HTML knowledge and ability to manage multiple projects to meet deadlines. On-site position with relocation to Saskatchewan if needed. Competitive salary based on education and experience.

Qualifications

• Degree in Journalism, English, Technical Communication, Social Sciences or Business Administration/Commerce with 2 years of experience in business communications, technical writing, and KCS concepts.
• Thorough knowledge of internet technology, principles, applications and HTML language, including the tools used for developing Internet/Intranet documentation.
• Demonstrated ability to research, write, edit and evaluate information.
• Thorough knowledge of communication theory and application including usability, levels of edit, structured writing and gathering information.
• Thorough knowledge of interviewing subject matter experts across corporate and governmental levels, and negotiating processes, information requirements, timelines and priorities.
• Demonstrated ability to deal with changing priorities, multiple projects and changing deadlines and the ability to plan and organize in a self-directed environment.
• Working knowledge of personal computers and various software applications.
• Demonstrated ability to instruct or present information to others.

Responsibilities

• Researches, writes, edits and evaluates information for employees, customers, and shareholders.
• Analyzes information requirements and determines best delivery methods.
• Acts as consultant for internal departments and develops documentation prototypes.
• Provides communication support for corporate initiatives and issues.
• Ensures information meets quality standards for timelines and formats.
• Instructs trainee writers on processes.
• Supports customer issues and coordinates with internal teams.

Education

Degree in Journalism, English, Technical Communication, Social Sciences or Business Administration/Commerce

Business communications experience

Technical writing experience

Knowledge-Centered Support principles and concepts experience

Tools

HTML language

Job description

Select how often (in days) to receive an alert: Create Alert

At SaskTel, big ideas come to life. We're a team of curious thinkers, bold innovators, and problem-solvers who make technology work better for people, businesses, and communities across Saskatchewan. Bring your energy, share your ideas, and help us shape what's next.

Writer (Communication Analyst)

Location: Regina or Saskatoon, SK.

Number of Positions: 1

Salary: $30.67 - $44.04 (Based on education and experience)

Type of Position: Permanent Full Time

Closing Date: 09/22/2026

Competition Comments

Qualification 1A Applies.

JOB SUMMARY

Develops and coordinates communication strategies, plans and briefs. Plans, writes, edits and evaluates information required by employees, customers, and shareholders. Develops information in medium appropriate for delivery.

TYPICAL DUTIES & RESPONSIBILITIES

(Not all inclusive or applicable to all assignments)

1. Researches, writes (includes theme or information development and design), edits and evaluates information required by employees, customers, and shareholders.
2. Analyzes information requirements and communication methods to determine type of information the audience requires and the best way to provide it. Works closely with information users, including advertising agencies, customers and governmental departments, to determine communication objectives and offer communication solutions that will meet objectives.
3. Acts as consultant for internal departments, analyzing information needs and developing documentation prototypes. Assists with editing, usability, and maintaining documentation standards.
4. Provides communication support as required for corporate initiatives and issues.
5. Ensures information developed meets quality standards for timelines, accuracy, completeness, consistency, medium and format.
6. Instructs trainee writers on departmental processes and procedures in research, writing, editing and evaluation techniques.
7. Supports customer issues. Coordinates with internal primes and develops communications and positioning in response to customer issues.

QUALIFICATIONS

1. Degree in Journalism, English, Technical Communication, Social Sciences or Business Administration/Commerce with 2 years:
   1. Business communications experience
   2. Technical writing experience
   3. Knowledge-Centered Support principles and concepts experience
2. Thorough knowledge of internet technology, principles, applications and HTML language, including the tools used for developing Internet/Intranet documentation.
3. Demonstrated ability to research, write, edit and evaluate information.
4. Thorough knowledge of communication theory and application including usability, levels of edit, structured writing and gathering information.
5. Thorough knowledge of interviewing subject matter experts across corporate and governmental levels, and negotiating processes, information requirements, timelines and priorities.
6. Demonstrated ability to deal with changing priorities, multiple projects and changing deadlines and the ability to plan and organize in a self-directed environment.
7. Working knowledge of personal computers and various software applications.
8. Demonstrated ability to instruct or present information to others.

WORKING CONDITIONS

SPECIFICATIONS

1. Responds to demands for immediate assistance.
2. Constantly working to deadlines and managing multiple projects.
3. Constant upgrading of skills to meet changing technologies.
4. Occasional overtime and travel required.
5. Works under continual pressure and must have the flexibility to work in a constantly changing environment.
6. Membership in a recognized professional communication organization would be an asset.
7. High level of accountability.
8. Complies with all safety, health and environmental policies, programs and standards at all times.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

1. Works inside.

CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

SaskTel may use technology-assisted tools, including artificial intelligence (AI), to help review and assess applications. All hiring decisions are made by qualified members of our recruitment team.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan's leading Information and Communications Technology provider.

As one of Saskatchewan's Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more!

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at [e-mail].