Workplace Experience Coordinator

True Anomaly; Quinte West; Hybrid; CAD 91,000 - 126,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Flexible Time Off

PTO & holidays

Parental Leave

401(k) retirement plan

Lunch & snacks provided

Equity participation

Job summary

True Anomaly, Inc. is seeking an early-career Workplace Experience professional to run day‑to‑day operations at our site near Denver or Colorado Springs.

You will support the Workplace Experience Lead and ensure a smooth employee experience, coordinating vendors, events, and space management. This role focuses on problem solving, strong communication, and hands‑on tasks—from setting up rooms to managing safety drills—and offers a clear path to grow into a Workplace Experience Lead role in a

Qualifications

• 1–3 years of experience in office administration, facilities, hospitality, events, or a similar service‑oriented role.
• Demonstrated ability to manage multiple priorities, work independently, and follow through on details.
• Comfort coordinating with outside vendors and contractors and communicating clearly and professionally.
• Practical, hands‑on problem‑solving skills and the willingness to be on your feet — including setting up rooms, moving furniture, and lifting up to 40 pounds.
• Strong written and verbal communication skills and a service‑first mindset.
• Proficiency with Google Workspace or Microsoft Office; ability to quickly learn ticketing, procurement, and badge systems.

Responsibilities

• Serve as the first point of contact for workplace requests, triaging and resolving issues through our ticketing system and escalating appropriately.
• Handle minor day‑to‑day facilities issues — such as small leaks, burnt‑out lighting, jammed doors, and clogged fixtures — and maintain a current, accessible list of vendor, landlord, and emergency contacts to get the right help on site quickly.
• Coordinate with landlord property management and building engineers on repairs and maintenance, following up until issues are closed.
• Support day‑to‑day coordination of third‑party vendors, including janitorial, culinary and snacks, groundskeeping, security, and pest control; monitor service quality, log issues, and verify work is completed to standard.
• Plan, set up, and break down workplace and company events, including all‑hands meetings, team lunches, customer and executive visits, and onboarding sessions.
• Manage conference rooms, AV readiness, and common areas so they are clean, stocked, and ready to use.
• Order and stock supplies, snacks, beverages, and office equipment; track inventory and flag budget variances to the Lead.
• Process vendor invoices, purchase requests, and PO paperwork accurately and on time.
• Assist with badge and access requests, visitor management, mail and package handling, and new‑hire desk and equipment setup in partnership with IT and Security.
• Support safety and compliance efforts, including emergency drills, evacuation wardens, first aid and AED checks, and basic incident reporting.
• Help maintain space and move data, including desk assignments, seating charts, and basic floor plan updates.
• Document processes and contribute to scalable standards as we open new sites; occasionally support production areas as needed.

Skills

Office administration

Facilities coordination

Vendor management

Customer service

Education

Bachelor’s degree or equivalent

Tools

Google Workspace

Microsoft Office

Job description

Space is a warfighting domain. True Anomaly seeks those with the talent and ambition to build the technology that secures it.

OUR MISSION

True Anomaly delivers decisive capabilities for space superiority. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors — enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground.

OUR VALUES

• Be the offset. We create asymmetric advantages with creativity and ingenuity.
• What would it take? We challenge assumptions to deliver ambitious results.
• It’s the people. Our team is our competitive advantage and we are better together.

BENEFITS & PERKS*

• Best-in-class healthcare: 100% company-paid medical, dental, and vision coverage for you and your dependents, with HSA/HRA options
• Generous time off: Flexible Time Off (FTO) for exempt employees, accrued PTO of up to 25 days for non-exempt employees, plus 12 paid holidays; Parental Leave; Sick Leave
• Fuel for your day: Daily catered lunch and unlimited snacks for in-office employees
• And more: 401(k) retirement plan, fitness reimbursement, and Dog Fridays
• Equity participation: Equity is included as part of our total compensation package, giving you an opportunity to share in the company’s success.

*Do not apply to fixed term and temporary roles

YOUR MISSION

We are looking for an early-career workplace professional to be the hands‑on engine behind our site’s day‑to‑day operations. Reporting to the Head of Non-Production Operations to start and day‑to‑day supporting the Workplace Experience Lead at your site, you will keep the workplace running smoothly — from setting up an all‑hands or customer visit, to coordinating the janitorial, culinary, and landscaping vendors, to getting a minor leak under control (or knowing exactly who to call to fix it). You are the person employees turn to when something needs doing, and you make it look easy. You’re resourceful, calm under pressure, and genuinely enjoy taking care of people. You’ll learn the full breadth of workplace operations in a high‑growth, mission‑driven environment, with a clear path to grow into a Workplace Experience Lead role.

RESPONSIBILITIES

Support the site Workplace Experience Lead (day‑to‑day direction) in delivering a high‑quality, reliable employee experience across the site, including:

• Serve as the first point of contact for workplace requests, triaging and resolving issues through our ticketing system and escalating appropriately.
• Handle minor day‑to‑day facilities issues — such as small leaks, burnt‑out lighting, jammed doors, and clogged fixtures — and maintain a current, accessible list of vendor, landlord, and emergency contacts to get the right help on site quickly.
• Coordinate with landlord property management and building engineers on repairs and maintenance, following up until issues are closed.
• Support day‑to‑day coordination of third‑party vendors, including janitorial, culinary and snacks, groundskeeping, security, and pest control; monitor service quality, log issues, and verify work is completed to standard.
• Plan, set up, and break down workplace and company events, including all‑hands meetings, team lunches, customer and executive visits, and onboarding sessions.
• Manage conference rooms, AV readiness, and common areas so they are clean, stocked, and ready to use.
• Order and stock supplies, snacks, beverages, and office equipment; track inventory and flag budget variances to the Lead.
• Process vendor invoices, purchase requests, and PO paperwork accurately and on time.
• Assist with badge and access requests, visitor management, mail and package handling, and new‑hire desk and equipment setup in partnership with IT and Security.
• Support safety and compliance efforts, including emergency drills, evacuation wardens, first aid and AED checks, and basic incident reporting.
• Help maintain space and move data, including desk assignments, seating charts, and basic floor plan updates.
• Document processes and contribute to scalable standards as we open new sites; occasionally support production areas as needed.

QUALIFICATIONS

• 1–3 years of experience in office administration, facilities, hospitality, events, or a similar service‑oriented role.
• Demonstrated ability to manage multiple priorities, work independently, and follow through on details.
• Comfort coordinating with outside vendors and contractors and communicating clearly and professionally.
• Practical, hands‑on problem‑solving skills and the willingness to be on your feet — including setting up rooms, moving furniture, and lifting up to 40 pounds.
• Strong written and verbal communication skills and a service‑first mindset.
• Proficiency with Google Workspace or Microsoft Office; ability to quickly learn ticketing, procurement, and badge systems.

PREFERRED SKILLS AND EXPERIENCE

• Experience in events or hospitality, including set‑up logistics and catering coordination.
• Familiarity with basic building systems (HVAC, plumbing, electrical) or prior exposure to facilities maintenance.
• Experience supporting secure environments or working in a technical, manufacturing, or aerospace and defense setting.
• Experience with CAFM or ticketing platforms (e.g., ServiceNow, Jira, Fixit, or similar).
• Bachelor’s degree or equivalent experience.

COMPENSATION

• Base Salary: $65,000 - $90,000

• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave

Your actual level and base salary will bedetermined on a case‑by‑case basis and may vary based on the following considerations: job‑related knowledge and skills, education, location, and experience.

ADDITIONAL REQUIREMENTS

• Work Location —Successful candidates will be located near Denver or Colorado Springs. While we observe a hybrid work environment, some work must be done on site.
• Work environment —the work environment; temperature, noise level, inside or outside, or other factors that will affect the person’s working conditions while performing the job.
• Physical demands —the physical demands of the job, including bending, sitting, lifting and driving.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

True Anomaly is committed to equal employment opportunity on any basis protected by applicable state and federal laws. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

To protect candidates and our company from application fraud and impersonation, we use third‑party tools to verify applicant identity and detect fraudulent applications. Learn more in our Privacy Notice.