Workplace Ambassador

TD Bank Group; Ottawa; Presencial; CAD 46.000 - 61.000; Jornada completa

Descripción de la vacante

TD Bank Group is seeking an Enterprise Real Estate Workplace Ambassador in Ottawa. This hands-on role keeps shared spaces polished, guides colleagues, and supports in-office programming and events.

You will move between floors, manage café operations, setup meeting spaces, and be a welcoming on-site presence that helps colleagues feel supported and engaged.

Formación

• Post-secondary education or equivalent experience in office administration, hospitality, or workplace services.
• Strong organizational and communication skills for a fast-paced environment.
• Proactive, service-driven mindset with strong interpersonal skills.

Responsabilidades

• Elevate shared spaces and keep cafés and meeting rooms guest-ready.
• Own café operations, inventory, restocking, and seamless behind-the-scenes work.
• Support workplace experience and partner with teams across the business.
• Assist with event setup, catering coordination, and on-the-day support.

Conocimientos

Hospitality mindset

Communication skills

Organizational skills

Tech savvy

Microsoft Office

Educación

Post-secondary education or equivalent experience

Herramientas

Microsoft Office

Descripción del empleo

Work Location:Ottawa, Ontario, CanadaHours:37.5Line of Business:Business Management, Strategy & SupportPay Details:45,700 - 61,000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:The Enterprise Real Estate Workplace Ambassador is the heartbeat of our office experience – a visible, mobile individual who makes every floor feel welcoming, engaging and human. This isn't a desk job; it's a moving, people-focused role that enhances the office experience. You'll spend your day in motion: keeping shared spaces polished, helping colleagues find what they need and sparking little moments of colleague engagement.What You’ll DoElevate Shared SpacesBring our spaces to life by keeping cafés, coffee stops, inclusive spaces, and meeting rooms guest-ready throughout the dayOwn café and coffee operations – managing inventory, restocking supplies, and ensuring everything runs seamlessly behind the scenesMaintain a polished, welcoming environment by keeping spaces clean, organized, and consistently stockedEnsure meeting rooms are always ready to go with timely setups, resets, and proactive floor walkthroughsSpot and solve issues before they’re noticed – conducting regular floor checks and coordinating cleaning, maintenance, or repairs as neededSupport the Workplace ExperienceBe a go-to, on-the-floor resource for colleagues—offering real-time support, guidance, and problem-solvingHelp colleagues navigate the space with ease, from finding workstations to understanding seating zones and hubsPartner with teams across the business to support day-to-day workplace needsCreate a welcoming, approachable presence that makes colleagues feel supported and taken care ofDrive Colleague EngagementHelp bring workplace moments to life—supporting in-office programming, enterprise events, and surprise-and-delight experiencesAssist with event execution, including setup, catering coordination, and on-the-day supportEnsure spaces are thoughtfully prepared before, during, and after events to deliver a seamless experienceAct as a porter, moving flexible furniture in shared spaces and setting up rooms to layout specifications.Keep Operations Running SmoothlyWelcome visitors and provide friendly wayfinding and supportSubmit, coordinate and track facility and technology service requestsOptional: step into additional roles such as Fire Warden or First Aid Representative (training provided)Job Requirements:What the Role RequiresStay active and visible across multiple floors – this is a hands-on, on-the-ground roleComfort being on your feet for extended periods throughout the dayAbility to lift and move supplies (up to 50 lbs) as neededWhat You BringPost-secondary education or equivalent experience in office administration, hospitality, workplace services, or similarStrong organizational skills with the ability to juggle priorities in a fast-paced environmentA hospitality mindset – you’re proactive, adaptable, and service-drivenExcellent communication and people skills; you’re confident engaging with a wide range of colleaguesComfort working in a high-visibility, dynamic corporate settingTech savvy, with proficiency in Microsoft Office (Word, Excel, PowerPoint)Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationYour accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement (Quebec only):Sans Objet