Workforce Transformation Senior Associate

PwC South Africa; Ottawa; On-site; Confidential; Full time

Job summary

PwC Canada in Ottawa is seeking a Senior Associate to lead end-to-end organizational, talent, and HR transformation projects. You will apply expertise in workforce strategy, job architecture, skills management, and payroll transformation to improve employee experience and drive performance.

Collaborate with PwC professionals on HR strategy, workforce planning, analytics, and technology implementations (SAP, Workday, Dayforce).

Qualifications

• Experience delivering HR and payroll transformation services across industries.
• Foundational understanding of job architecture, skills architecture, job leveling, and rewards.
• Experience in HR and payroll transformation efforts in consulting or in-house HR/payroll roles.
• Experience with HR analytics and talent intelligence systems.

Responsibilities

• Lead end-to-end organizational, talent, and HR transformation initiatives for clients.
• Contribute to HR strategy, payroll strategy and transformation, organization design and function effectiveness.
• Apply payroll technology knowledge to improve efficiency and operating models.
• Develop innovative AI in HR methods and products for clients.

Skills

HR transformation

Payroll transformation

Job architecture

Skills management

Organizational design

AI in HR

Business development

Stakeholder management

Tools

SAP

Oracle

Workday

Dayforce

ADP

Job description

Position Summary

At PwC, our people in Workforce Transformation focus on providing consulting services related to human resources function, payroll, talent management, and organizational development. These individuals offer guidance and support to help clients optimize their workforce, enhance employee engagement, and drive organizational effectiveness.

As a Senior Associate, you will deliver comprehensive support to clients by leading end‑to‑end organizational, talent, and HR transformation initiatives that align with the organization’s overall strategy. You will leverage expertise in workforce strategy, HR transformation, payroll transformation, talent development, job architecture, skill assessment, rewards, and organizational design to enhance both employee experience and organizational performance.

Responsibilities

• Partner with skilled PwC professionals on high‑profile client engagements.
• Contribute to a variety of HR engagements covering topics such as HR Strategy, Payroll Strategy & Transformation, Organization Design, Function Effectiveness and Design, HR Technology Roadmap and Implementation (including SAP, Oracle, Workday, Dayforce, ADP), Workforce Planning, People Analytics & Insights, Job Architecture, Skills Management, Integrated Talent Management, and AI in HR.
• Utilize deep knowledge of future‑of‑work trends, job architecture, and skills redesign to drive impactful organizational initiatives.
• Apply deep knowledge of payroll technology, processes, and operating models to drive payroll efficiency and effectiveness.
• Leverage hands‑on experience with AI in HR and payroll to create innovative products, accelerators, and methodologies that define the future of HR and payroll in the Agentic AI era.
• Deliver actionable insights based on research and assessments regarding AI’s influence on the evolving job landscape.
• Help manage engagement economics, deliver high‑quality work, and ensure delivery excellence.
• Be actively involved in a wide range of business development activities to identify opportunities with new or existing clients in collaboration with account leads.
• Keep up to date on trends across the people and change landscape, sharing insights, and contributing to thought leadership.
• Contribute to the development of your own and the team’s technical acumen locally, nationally, and globally as part of our network.

Qualifications

• Considerable years of relevant professional consulting experience delivering HR and payroll transformation services across a variety of industries.
• Demonstrated experience contributing to HR and payroll function transformation efforts in consulting or in‑house HR/payroll roles.
• Foundational understanding of job architecture, skills architecture, job leveling, and rewards.
• Experience in one or more Workforce Transformation areas such as operating model and organization design development and implementation.
• Experience in payroll process design, payroll processing, payroll technology implementation, and payroll operating model design and implementation.
• Experience conducting job architecture, job leveling, skills frameworks design, and job profile development, with the ability to support the design and implementation of these frameworks in complex organizations.
• Proven background in the strategy, design, and implementation of HR and Talent Intelligence systems and processes.
• Proposal development and support in business development efforts.
• Ambition to build technical depth and breadth across HR and payroll domains, including exposure to cloud‑based HR/payroll technology implementations such as Talent Intelligence solutions or optimizations.
• Ability to rapidly learn and adapt to a wide range of HR and talent‑related topics.
• Strong analytical skills with the ability to produce high‑quality deliverables that create sustainable business value.
• Excellent relationship‑building skills, demonstrating openness and passion for client service excellence.
• Ability to work productively and collaboratively in complex and evolving environments.
• Contribution to the development of thought leadership or innovative solutions in the HR and talent management space.
• Strong communicator and storyteller with the ability to simplify complex messages.
• Demonstrated commitment to valuing differences and working alongside diverse people and perspectives.
• Have already obtained or have the ability to obtain federal government security clearance.

Compensation

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm‑wide achievements.

Equal Employment Opportunity & Accommodation

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.