Workforce Transformation Manager

PwC South Africa; Ottawa; On-site; Confidential; Full time

Job summary

PwC Canada is seeking a Workforce Transformation Manager to lead end-to-end HR and Payroll transformation initiatives, aligning with client strategy and delivering sustained outcomes.

You will partner with PwC professionals on high-profile engagements, drive organizational design, and steer talent intelligence and skills-based initiatives while ensuring delivery excellence and client satisfaction.

Qualifications

• Minimum 5 years of experience delivering HR and Payroll transformation services in multiple industries.
• Proven expertise in talent intelligence, skills-based architecture and labour data analysis.
• Experience with Payroll process design, payroll technology implementation and payroll operating model design.

Responsibilities

• Partner with PwC professionals on high-profile client engagements.
• Lead HR engagements spanning HR Strategy, Payroll Transformation, Organization Design and Function Effectiveness.
• Drive skills-based organization initiatives including job architecture and talent intelligence.
• Oversee creation of payroll technology roadmaps and implementation practices.
• Develop innovative HR and Payroll solutions leveraging AI technologies.
• Manage engagement economics and ensure delivery excellence.
• Lead business development activities to identify opportunities with clients.

Skills

HR transformation

Talent intelligence

Skills-based architecture

Workforce transformation

AI in HR

Tools

SAP

Oracle

Workday

Dayforce

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Advisory - People and Organisation Management Level Manager

Job Description & Summary At PwC, our people in Workforce Transformation focus on providing consulting services related to human resources function, talent management, and organizational development. These individuals offer guidance and support to help clients optimize their workforce, enhance employee engagement, and drive organizational effectiveness. At PwC, you will deliver comprehensive support to clients by leading end-to-end organizational, talent, and HR transformation initiatives that align with the organization’s overall strategy. You will leverage a wide range of expertise in organizational and workforce consulting, covering areas such as workforce strategy, HR transformation, Payroll transformation, talent development, job architecture, skill assessment, rewards, and organizational design to enhance both employee experience and organizational performance.

The Opportunity:

As a Workforce Transformation Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

• Partner with skilled PwC professionals on high-profile client engagements
• Lead a variety of HR engagements covering topics that include but not limited to HR Strategy, Payroll Strategy & Transformation, Organization Design, Function Effectiveness and Design, HR Technology Roadmap and Implementation (including SAP, Oracle, Workday, Dayforce, other Payroll technologies), Workforce Planning, People Analytics & Insights, Job Architecture, Skills Management, Integrated Talent Management, and AI in HR
• Utilize deep knowledge of future of work trends, talent intelligence, skills-based architecture, skills marketplace and labour data analysis to lead engagements on moving to a Skills-Based Organization
• Draw on hands-on experience with the shift to skills-based organization
• Utilize deep knowledge of Payroll technology, processes and operating models to drive payroll efficiency and effectiveness
• Drive the creation of innovative products, accelerators, and methodologies that define the future of HR and Payroll in the Agentic AI era
• Manage engagement economics, oversee and deliver high-quality work, and ensure delivery excellence
• Lead a wide range of business development activities to help identify opportunities with new/existing clients in collaboration with account leads
• Keep up to date on trends across the talent and skills landscape, sharing insights, and contributing to thought leadership
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development
• Facilitate and lead innovative and inspiring client workshops and lead client teams
• Contribute to the development of your own and the team’s technical acumen locally, nationally and globally as part of our network

What You’ll Bring:

Minimum 5 years of experience delivering HR and Payroll transformation services in multiple industries, with proven contributions to HR function transformation in consulting or in-house roles.

Proven expertise in spearheading initiatives related to talent intelligence, skills-based architecture, skills marketplaces, and labour data analysis.

Demonstrated experience in one or more Workforce Transformation areas, such as Payroll process design, payroll processing, payroll technology implementation and payroll operating model design and implementation.

Shift to Skills-Based Organization – such as job architecture, talent intelligence, skills-based architecture and skills marketplace initiatives.

HR/Payroll Analytics and Reporting.

Exposure to cloud-based HR and Payroll technology implementations (Workday, SAP SuccessFactors, Oracle HCM, Dayforce, ADP, other Payroll technologies).

Applying generative AI and emerging AI-enabled HR/people solutions to organizational challenges.

Strong track record of leading and managing teams to achieve sustained results, while mentoring and developing future leaders.

Experience with assisting or leading in preparing proposals and related presentations to support sales efforts.

Strong client relationships driven by service excellence.

Creative approach to solving client challenges and eagerness to learn and understand processes.

Ability to multi-task and manage ambiguity in fast-paced environments.

A strong communicator and storyteller capable of simplifying complex concepts.

Prior experience in a Consulting environment is highly recommended.

Have already obtained or have the ability to obtain federal government security clearance.

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

August 18, 2026

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

Salary

The salary range for this position is $112,400 - $162,400. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.