Workforce Planning Lead

NHS; West End; On-site; CAD 141,000; Full time

Job summary

A healthcare institution in Nova Scotia is seeking a Workforce Planning Lead to oversee electronic rostering and staffing efficiency. The role involves optimizing workforce strategies and ensuring compliance with operational demands. Ideal candidates will have a clinical background and proven experience in managing staffing functions effectively, contributing to both patient care and operational excellence.

Benefits

Private Medical Insurance

Contributory pension scheme

25 days holiday plus bank holidays

Life assurance

Travel season ticket loan

Family friendly benefits

Retail discounts

Career development opportunities

Qualifications

• Proven leadership in health care staffing functions.
• Strong understanding of establishment control.
• Experience managing operational change projects.

Responsibilities

• Lead workforce deployment and ensure safety in staffing.
• Implement and optimise HealthRoster across departments.
• Monitor flexible staffing for compliance and efficiency.

Skills

Experience implementing and optimising an e-rostering system

Managing temporary staffing function

Strong knowledge of workforce planning

Skilled in analysing workforce data

Communication and relationship-building skills

Education

Clinical background

Tools

Digital visualisation tools like PowerBI

Job description

Overview

The Workforce Planning Lead will provide strategic and operational leadership for workforce deployment across the hospital, with a specific focus on electronic rostering and temporary staffing. This is a key role in driving the hospital's approach to establishment control, cost-efficient staffing, and safe service delivery.

Main duties of the job

The Workforce Planning Lead will drive improvement in roster quality, workforce data reporting, and flexible staffing controls, ensuring all staffing activity is aligned with operational demand and financial targets. Through expert guidance, system leadership, and performance insight, the post-holder will shape how the hospital plans, delivers, and reviews its workforce in a more sustainable and strategic way. In addition, the role includes leading the training and upskilling of roster leads in each department, ensuring consistency and capability in rostering practices across the organisation.

About us

We are proud to provide access to expert consultants and advanced facilities, including 10 theatres, 13 intensive care beds and a broad range of diagnostic and treatment services. Our people are at the heart of what we do, and we are committed to developing careers and creating an inclusive, supportive culture. As a charity, we reinvest income into improving services, introducing new technology, and supporting research and innovation. Guided by our values of going further, working as one and personalising care, we are committed to delivering the very best outcomes for both patients and staff.

Job responsibilities

Job Title: Workforce Planning Lead
Salary: Up to £75,000 per annum - Dependent on experience
Department: People Team
Hours: Monday to Friday (Hybrid - 3 days onsite)
Contract Type: Permanent

About The London Clinic: The London Clinic is one of the UK's largest independent charitable hospitals, established in 1932. We employ more than 1,300 staff across clinical and non-clinical departments, supporting patients from around the world. Our services are delivered across eight sites in and around the Harley Street district, including our award-winning Cancer Centre. We are proud to provide access to expert consultants and advanced facilities, including 10 theatres, 13 intensive care beds and a broad range of diagnostic and treatment services. Our people are at the heart of what we do, and we are committed to developing careers and creating an inclusive, supportive culture. As a charity, we reinvest income into improving services, introducing new technology, and supporting research and innovation. Guided by our values of going further, working as one and personalising care, we are committed to delivering the very best outcomes for both patients and staff.

The Role: We are looking for a forward-thinking Workforce Planning Lead to transform how we manage e-rostering and temporary staffing across the hospital. You will lead the optimisation of the HealthRoster system, working with managers, HR and Finance to ensure staffing is efficient, sustainable and aligned to demand. This is a chance to make a real impact by improving roster quality, providing powerful workforce insights, and embedding stronger controls on flexible staffing. You will also build capability across the organisation by training and upskilling roster leads, creating a consistent and modern approach to workforce planning.

Key Responsibilities

• Lead workforce deployment to align rosters with establishment levels and financial controls, so staffing is safe, efficient and within budget
• Implement and optimise HealthRoster and SafeCare across all departments, so rosters are accurate, timely and consistently applied
• Monitor and manage flexible staffing (bank and agency), so reliance on agency is reduced, bank usage is maximised and compliance is maintained
• Produce workforce reports and forecasts, so leaders have clear insights to make informed decisions and manage risks effectively
• Deliver training and guidance to roster leads and managers, so capability improves and consistent workforce planning is embedded across the hospital
• Drive continuous improvement in workforce systems and processes, so the hospital achieves greater efficiency, transparency and control

Key Requirements

• Experience implementing and optimising an e-rostering system, ensuring hospital-wide adoption and consistent use
• Proven ability to manage a temporary staffing function to deliver a flexible, compliant and cost-effective service
• Strong knowledge of workforce planning and establishment control to balance safety with financial efficiency
• Skilled in analysing workforce data and turning insights into clear, practical solutions
• Ability to produce accurate, easy-to-understand workforce reports for managers and senior leaders
• Confident in guiding and challenging managers on rota planning, staffing resources and use of headroom
• Strong communication and relationship-building skills, with the ability to navigate challenging conversations and influence senior stakeholders

Benefits

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance
• Travel season ticket loan
• Family friendly benefits
• A range of retail discounts
• Excellent career development; with clear career pathways and access to further education.

Application Information

Salary is up to £75,000 per annum, depending on how closely your experience matches our requirements. This role is hybrid, with a minimum of three days onsite each week, which is not negotiable. Please submit a CV and a detailed cover letter outlining your relevant experience and suitability. Apply now, as we may close this advert once sufficient applications are received. We are not accepting applications via recruitment agencies. The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Person Specification

Qualifications

• Clinical background
• Experience with digital visualisation tools such as PowerBI

Experience

• Proven leadership of electronic rostering and temporary staffing function in a health care / regulated setting
• Strong understanding of workforce planning, establishment control and cost effective staffing models
• Significant experience in managing / developing successful flexible working including agency and bank resourcing
• Skilled in analysing and interpreting complex workforce data to drive efficient and performance
• Experience managing operational change projects
• Involvement in establishment reviews or workforce modelling
• Detailed understanding of Nurse rostering along with other clinical rotas knowledge
• Strong knowledge of roster configuration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.