Workflow Administrator (12 Months Contract)

TMX Group; Toronto; On-site; CAD 30,000 - 33,000; Full time

Job summary

TMX Group in Toronto, ON is seeking an office-based role working five days a week. You will log and process transaction requests, prioritize regulatory items and respond to internal inquiries to support securities holders.

Ideal candidates have 1–3 years in an office setting, experience in the financial industry, and strong Microsoft Office/Google Workspace skills. A detail-oriented, service-driven communicator is essential for success.

Qualifications

• 1 to 3 years working experience in an office environment
• Working experience in Financial Industry
• Proficient in Microsoft Office and/or Google suite applications
• Ability to prioritize, multi-task and meet strict deadlines
• High level of attention to accuracy and detail required
• A friendly service-oriented individual with good communications skills

Responsibilities

• Prepare, log and scan incoming transaction requests for virtual remote processing
• Prioritize processing of items with regulatory requirements to ensure compliance
• Respond promptly to daily inquiries from internal clients
• Develop knowledge of services offered to security holders and keep up-to-date on transfer requirements
• Ensure compliance with policies, procedures and regulatory requirements
• Keep operational procedures up-to-date and enrich them as needed
• Support risk framing by acting as first line of defense and implementing controls
• Improve process flows and initiatives to increase value for clients and company
• Perform other duties as assigned

Skills

Communication skills

Prioritization

Attention to detail

Customer service

Tools

Microsoft Office

Google Workspace

Macros

Apps Script

Job description

Role Overview

This role is fully in office (5 days/week) - based in Toronto, ON.

Key Accountabilities

• Responsible for preparing, logging and scanning incoming transaction requests for virtual remote processing.
• Prioritize processing of items with regulatory requirements to ensure compliance.
• Respond promptly to daily inquiries from internal clients, ensuring timely and accurate assistance.
• Develop a thorough knowledge and understanding of the services offered by clients to their security holders and keep up-to-date on circumstances which affect the security holders especially security transfer requirements.
• Ensure compliance with policies, procedures and regulatory requirements.
• Keep operational procedures and guidelines up-to-date and enrich them whenever needed.
• Help further strengthen the risk framework by acting as first line of defense and implementing relevant controls.
• Help streamline the process flows and develop initiatives to increase the added value for the clients, their shareholders and the company.
• Other duties and responsibilities as assigned.

Requirements

• 1 to 3 years working experience in an office environment and/or.
• Working experience in Financial Industry.
• Proficient in Microsoft Office and/or Google suite applications.
• Ability to prioritize, multi-task and meet strict deadlines.
• High level of attention to accuracy and detail required.
• A friendly service-oriented individual with good communications skills.

Nice to Have

• Proficient with Macros.
• Knowledge about Apps Scripts.

Salary

Salary Range: $22/h - $24/h CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Company Culture

In the market for… Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success. Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work. Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation and growth. As well, our employee-led Team Impact spreads social good via our giving strategy. Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived! Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Our Business

TMX Group operates global markets, and builds digital communities and analytic solutions that facilitate the funding, growth and success of businesses, traders and investors. TMX Group's key operations include Toronto Stock Exchange, TSX Venture Exchange, TSX Alpha Exchange, The Canadian Depository for Securities, Montréal Exchange, Canadian Derivatives Clearing Corporation Trayport and VettaFi, which provide listing markets, trading markets, clearing facilities, depository services, technology solutions, data products and other services to the global financial community. TMX Group is headquartered in Toronto and operates offices across North America (Montréal, Calgary, Vancouver and New York), as well as in key international markets including London, Singapore and Vienna.

Equal Opportunity

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

Follow TMX Group on Twitter: @TMXGroup.