Workers Compensation Case Manager - Bilingual -

Alight; Ontario; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading global benefits service provider based in Ontario is seeking a Workers' Compensation Claims Manager to effectively handle workers' compensation claims in Quebec. This role involves managing claims, investigating incidents, and ensuring compliance with provincial regulations. The ideal candidate has significant experience in claims management and is fluent in both English and French. The company promotes flexible working arrangements and offers comprehensive benefits.

Benefits

Health coverage

Wellbeing programs

Retirement plans

Flexible work arrangements

Qualifications

• Proven experience managing workers' compensation claims in Quebec.
• Strong understanding of relevant laws and claims processes in Quebec.
• Excellent communication skills in English and French.

Responsibilities

• Open and manage claims with the Quebec CNESST.
• Investigate reported incidents to resolve issues.
• Maintain communication with clients and injured workers.

Skills

Claims Management

Incident Investigation

Communication

Legislation Interpretation

Medical Follow-Up

Technical Skills (MS Office)

Language Skills (English and French)

Education

Background in human resources, health and safety, or insurance

Job description

Our story

At Alight, we believe a company’s success starts with its people. We champion people, help our colleagues grow with purpose, and encourage everyone to "Be Alight."

Our Values :

Champion People – be empathetic and foster a sense of belonging.

Grow with purpose – be inspired by our mission to improve lives.

Be Alight – act with integrity, be authentic, and empower others.

We are driven to connect passion with purpose. Alight supports clients in gaining benefits advantages and building a healthy, financially secure workforce by integrating health, wealth, wellbeing, absence management, and navigation services.

With comprehensive rewards, ongoing education, and growth opportunities within a global organization, Alight is an ideal place to channel your passion.

If you champion people, seek to grow with purpose, act with integrity, and embody "Be Alight," join us.

Learn more at careers.alight.com.

Exciting Opportunity!

Workers' Compensation Claims Manager

Are you experienced in managing workers' compensation claims in Quebec? We are seeking a dedicated professional to ensure efficient intake and management of workplace injury claims in compliance with provincial requirements and client policies.

Key Responsibilities :

• Claims Management: Open and proactively manage claims with the Quebec CNESST to minimize time-loss and costs.
• Incident Investigation: Investigate reported incidents to identify and resolve issues promptly.
• Communication: Maintain open communication with clients, injured workers, and CNESST.
• Legislation Interpretation: Apply Quebec's workers’ compensation laws, policies, and procedures.
• Reporting and Appeals: File injury reports, handle appeals, and draft objection letters.
• Case Management: Develop and monitor return-to-work and rehabilitation strategies.
• Medical Follow-Up: Follow up on medical reports and CNESST correspondence.
• Independent Medical Evaluations: Prepare files for IMEs.

Requirements :

• Experience: Proven experience managing workers' compensation claims in Quebec.
• Knowledge: Strong understanding of relevant laws, regulations, and claims processes in Quebec.
• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook.
• Language Skills: Excellent communication skills in English and French.
• Education: Background in human resources, health and safety, or insurance is an asset; significant claims management experience also considered.

Join us to make a difference in workers' lives by ensuring efficient claims handling. Apply now to be part of a dedicated team.

Note: All virtual interviews are conducted via video.

Flexible Working

We promote flexible work arrangements to support work-life balance. Alight has been recognized as a top remote work employer for five consecutive years.

Benefits

Our benefits support the whole person, including health coverage, wellbeing programs, retirement plans, paid leave, parental leave, ongoing training, and voluntary options.

By applying, you agree that any offer is contingent upon background checks, which may include SSN/SIN verification, education, employment, criminal, sanctions, credit, and drug tests, as applicable.

Our commitment to Inclusion

We celebrate diversity and foster an inclusive environment where everyone is valued and supported. Diverse teams are more innovative and successful.

We welcome all individuals and are committed to enabling every employee to thrive. Join us in building a brighter, more inclusive future.

Equal Opportunity Policy

Alight is an equal opportunity employer and does not discriminate based on protected characteristics. We also take affirmative action to employ qualified minorities, women, persons with disabilities, and veterans.

We provide reasonable accommodations for known limitations due to disability or religious beliefs, upon request.

Authorization to work

Applicants must have valid work authorization without the need for future sponsorship.

Note: This description does not restrict management’s right to assign or reassign duties to other entities, including subsidiaries, partners, or purchasers.