WORKER ADVISER

Ministry of Labour, Immigration, Training and Skills Development; Mississauga; Hybrid; CAD 1,000 - 3,000; Full time

Job summary

The Ministry of Labour, Immigration, Training and Skills Development seeks a Worker Adviser to provide legal support to non-unionized workers regarding workplace health and safety laws. As part of a dedicated team, you'll address workplace insurance claims, advocate in hearings, and offer educational resources. This position promises a competitive salary, hybrid work conditions, and opportunities for professional growth.

Benefits

Competitive compensation and benefits

Defined benefit pension plan

Hybrid work arrangements

Career growth opportunities

On-the-job training

Qualifications

• Must be licensed to provide legal services in Ontario.
• Experience with workers' compensation cases is preferred.
• Ability to communicate legal issues in plain language.

Responsibilities

• Provide education and advice to non-unionized workers regarding workplace health and safety.
• Advocate on behalf of clients in appeal hearings.
• Co-ordinate multiple cases using a case management system.

Skills

Oral Communication

Written Communication

Analytical Skills

Research Skills

Advocacy Skills

Education

Licensed by the Law Society of Ontario

Job description

Worker Adviser

Job ID: 230255

Posting status: Open

Organization:

Ministry of Labour, Immigration, Training and Skills Development

Division: Office of the Worker Adviser

City: Mississauga, Scarborough

Position(s) language: English

Job term: 2 Temporary (up to 12 months with possibility of extension)

Job code: 10572 – Workers’ Compensation Adviser2

Salary: $1,695.42 – $2,113.08 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Discover the challenges and rewards of making a difference in the lives of Ontarians through providing education and advice to non-unionized workers in relation to workplace health and safety laws.

The Office of the Worker Adviser (OWA) is a dedicated and professional team and we look forward to enriching our team with your health and safety expertise, particularly as it relates to Workplace Insurance Safety Board (WSIB) guidelines and claims.

About the job

As part of this professional team, you will:

• work on files from early resolution up to and including Workplace Safety and Insurance Appeals Tribunal (WSIAT) appeals and hearings
• give advice, and educate workers and worker organizations
• co-ordinate multiple cases using a case management system
• investigate circumstances of claim by obtaining and analyzing relevant information and conducting interviews
• advise and direct injured workers, survivors, their families and community partners regarding issues and evidence required for a successful resolution
• advocate and present cases on behalf of clients at all appeal levels
• prepare clients and witnesses for hearings or appeals
• make written or oral presentations to Appeals Resolution Officers and WSIAT Vice Chairs and panels

What you bring to the team

Mandatory requirements

• You are licensed by the Law Society of Ontario and entitled to provide legal services in Ontario;
OR
• You are currently employed with the Office of the Worker Adviser (OWA) or the Office of the Employer Adviser (OEA) and covered by the exemptions for the stated offices, as determined by the Law Society of Ontario.

Communication Skills

• You possess well-developed oral and written communication and advocacy skills to articulate issues, make effective arguments before adjudicative bodies, interview/examine witnesses, and communicate complex information.
• You have the ability to empathetically manage client relationships and communicate legal issues and arguments in plain language.

Research and Analytical Skills

• You have proven research and analytical ability to obtain and interpret legislation, caselaw, policies and procedures and assess complex case information to develop case strategies and determine appropriate legal remedies.

Case Management and Organizational Skills

• You can manage a caseload and meet deadlines in a high-volume environment proactively and independently.

Don’t meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario’sHuman Rights Codeand theAccessibility for Ontarians with Disabilities Act, 2005.We are working to prevent and remove barriers in our hiring processes and can offer accommodationto address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Office of the Worker Adviser operates as part of the Ontario Public Service (OPS) which is committed to being an employer of first choice, creating a positive and inclusive work environment.
We offer:

• Competitive compensation and benefits
• Defined benefit pension plan
• Hybrid work arrangements
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• On-the-job training to support your success in the role

Additional information:

Apply by:

Friday, June 6, 2025 11:59 pm EDT

Position details:

• 1 English Temporary, duration up to 12 months, 305 Milner Ave, Scarborough, Toronto Region
• 1 English Temporary, duration up to 12 months, 10 Kingsbridge Garden Circle, Mississauga, Central Region

Compensation group: Ontario Public Service Employees Union

Work hours: Schedule 6

Category: Legal Services

Posted on: Friday, May 23, 2025

Note:

• Less qualified applicants may be considered on an underfill basis.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

How to apply:

1. You mustapply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review theWriting a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read thejob descriptionto make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, pleaseContact Usto provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d’emploi externes de la fonction publique de l’Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d’emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d’affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together