Workday System Analyst

CO_100 G Adventures Inc (Canada); Toronto; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Total rewards package

Extra days off

Vacation time

Enhanced parental leave

Employee recognition program

Learning and growth opportunities

Employee resource groups

Job summary

G Adventures is seeking a Workday Systems Analyst to bridge business needs and technology across our global offices. You’ll analyze requirements, support enterprise system configuration, and ensure system performance and integrity in a fast-paced travel environment.

You will collaborate with stakeholders, technical teams, and end users, contribute to testing, training, and data accuracy while helping maintain compliance across enterprise platforms.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Analysis, or a related field.
• 2-4 years of experience in systems analysis, business analysis, or a related role supporting enterprise systems.
• Exposure to project lifecycle activities including requirements gathering, testing, and user support.
• Familiarity with enterprise software systems, such as ERP, CRM, or other business applications.
• Basic knowledge of software development lifecycle (SDLC), system testing methodologies, and configuration management.
• Ability to analyze data, generate reports, and assist with system performance monitoring.
• Strong communication skills to interact effectively with both technical teams and business stakeholders.

Responsibilities

• Analyze requirements with stakeholders to translate into functional specifications.
• Coordinate with technical teams and vendors to clarify needs and track issues.
• Support configuration, maintenance, and improvement of enterprise systems.
• Assist in designing and testing system changes and coordinating user acceptance testing.
• Provide system training, documentation, and end-user support across global offices.
• Contribute to project planning, estimating effort, dependencies, and milestones.

Skills

Strong communication

Analytical thinking

Detail oriented

Prioritization

Collaboration

Adaptability

MS Office

Requirements management tools

Ticketing systems

Education

Bachelor’s degree in Information Technology, Computer Science, Business Analysis

Tools

ERP

CRM

Job description

About Us

Let’s go on an adventure together! Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you. For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it. At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is. Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time. Feel like this could be the right fit? We think so too, and we’re already way too excited to meet you.

The Workday Systems Analyst plays a vital role in bridging business needs and technology by analyzing requirements, supporting enterprise system configuration, and ensuring system performance and integrity. This role collaborates closely with stakeholders, technical teams, and end users to deliver effective solutions, support testing, and provide training in a global environment. The Workday Systems Analyst contributes to project planning and helps maintain compliance and data accuracy across enterprise platforms.

Key Duties & Responsibilities

• Business Analysis & Requirements Gathering Analyze and document business requirements by engaging with stakeholders across departments to understand operational needs and translate them into functional system specifications.
• Liaise with technical teams and vendors to clarify requirements, track issues, and ensure timely delivery of system fixes or enhancements.
• System Configuration & Support Support the configuration, maintenance, and improvement of enterprise systems, ensuring functionality aligns with business processes and user needs. Monitor system performance and usage patterns, and proactively identify potential issues or areas for optimization.
• Testing & Quality Assurance Assist in the design and testing of system changes and enhancements, including preparing test scenarios, executing test cases, and coordinating user acceptance testing. Support data integrity and compliance efforts, assisting in audits, reconciliations, and system validation activities.
• End-User Support & Documentation Provide system training, documentation, and support to end users across global offices, ensuring clarity and consistency in system use.
• Project Involvement & Planning Contribute to project planning activities, including estimating effort, identifying dependencies, and tracking milestones under guidance from senior team members.

Skills & Experience

• Bachelor’s degree in Information Technology, Computer Science, Business Analysis, or a related field.
• 2-4 years of experience in systems analysis, business analysis, or a related role supporting enterprise systems.
• Exposure to project lifecycle activities including requirements gathering, testing, and user support.
• Familiarity with enterprise software systems, such as ERP, CRM, or other business applications.
• Basic knowledge of software development lifecycle (SDLC), system testing methodologies, and configuration management.
• Ability to analyze data, generate reports, and assist with system performance monitoring.
• Proficiency with tools such as Microsoft Office Suite, requirements management tools, and ticketing systems.
• Strong communication skills to interact effectively with both technical teams and business stakeholders.
• Analytical and detail-oriented with good problem-solving capabilities.
• Ability to prioritize tasks, manage time efficiently, and work under moderate supervision.
• Collaborative mindset with a commitment to supporting global teams and end users.
• Adaptability to work in a dynamic, fast-paced environment with changing priorities.

Base Salary Hiring Range

Base Salary Hiring Range: $75,000.00 CAD - $90,000.00 CAD annually

What Do We Offer You?

• Competitive Total Rewards Package, including exclusive travel perks!
• Additional days off, including on your birthday!
• Vacation time for you to recharge
• Enhanced Parental Leave
• Meaningful Employee Recognition Program
• Learning and Growth Opportunities
• Employee Resource Groups *Applicable based on location*

Artificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team.

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

About Us

Let’s go on an adventure together! Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you. For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it. At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is. Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time. Feel like this could be the right fit? We think so too, and we’re already way too excited to meet you.