The Workday Financials/Professional Services Automation Senior Principal Consultant – Global Application Managed Services (AMS) is a well experienced post-production professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday Financials AMS Senior Principal Consultant, you will bring your functional skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.
Responsibilities:
- Onshore lead who leads Workday Professional Services Automation & Financials workstream for the assigned set of accounts (Partner certification is mandatory).
- Apply and execute various AMS and/or Implementation methodologies/activities in these Workday FINS/PSA engagements.
- Collaboratively work with the offshore/nearshore teams on day-to-day activities, incidents, root cause analysis, and other work requests.
- Good knowledge in SLA constructs and adherence.
- Coordinate with external and internal stakeholders to create high business impact.
- Contribute to the operational efficiency of the Workday practice.
- Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for IT and the business stakeholders.
- Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
- Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads, and data audits.
- Ensure system design fits the needs of the user.
- Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment.
- Ability to ensure team delivers the project deliverables on time and provide consistent timely reminders with vendors and project team.
- Drive continual business processes improvements throughout the organization.
- Lead a team of Workday consultants across multiple engagements.
Skills and Requirements:
- A Bachelor’s degree (preferably in Computer Science or Engineering) or equivalent experience.
- Minimum of 5-7 years of Corporate Applications portfolio experience and at least 3-5 years’ experience in client-facing roles handling managed services in a global delivery model.
- Expert level understanding of Workday Financials domain.
- Workday Professional Services Automation certification is mandatory.
- Able to multitask and perform a variety of duties.
- Good communication and interpersonal skills.
- Willingness to go the extra mile to solve customer problems.
- Good analytical skills with the ability to solve complex incidents and provide suggestions/best practices.