Work from Home – French Bilingual Tax Professional | Mont-Royal, CA

Trafigura; Mount Royal; Remote; CAD 60,000 - 80,000; Part time

Job summary

Une entreprise de technologie financière recherche un professionnel fiscal bilingue pour travailler de chez soi. Ce rôle implique de l'aide à la préparation de déclarations de revenus et l'interaction avec les clients via des outils vidéo. L'expérience en préparation fiscale et un excellent service à la clientèle sont requis. La fourchette salariale se situe entre 24,50 $ et 33,50 $ de l'heure.

Benefits

Paquet de compensation compétitif

Bonus et récompenses en actions

Avantages sociaux

Qualifications

• Minimum de 2 ans d'expérience en préparation de déclarations fiscales.
• Capacité à fournir un CRA RepID pour les services de représentation.
• Passion pour l'aide aux clients concernant les complexités fiscales.

Responsibilities

• Aider les clients à remplir leurs déclarations de revenus.
• Utiliser des ressources pour fournir des réponses précises.
• Interagir avec les clients via des outils de communication vidéo.

Skills

Préparation de déclarations fiscales

Service à la clientèle

Compétences en communication

Résolution de problèmes

Tools

TurboImpôt

Job description

Work from Home – French Bilingual Tax Professional

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• Help clients complete their income tax returns using TurboImpôt, providing tax advice and reviewing personal tax returns for customers who prepare their own taxes, including full return preparation and managing product/software inquiries.
• Utilize government websites, professional resources, and team expertise to find and deliver accurate answers in understandable terms.
• This is a virtual, customer-facing role using advanced video communication software to interact with clients and maintain detailed records of interactions.

What you'll bring:

• Minimum of 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation services.
• Experience with professional tax software for complex personal tax returns, including employment, self-employment, rental income, investments, T1135 forms, foreign income, and credits/deductions.
• Passion for helping clients navigate tax complexities and a commitment to enhancing our brand through excellent service.
• Excellent customer service skills, confident in video and audio interactions.
• Flexible availability for at least 20 hours per week.

Additional qualifications:

• Experience with Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Tax expertise with understanding of laws and concepts, proactive in learning about updates.
• Effective communication skills, active listening, empathy.
• Problem-solving skills, resourcefulness, ability to escalate issues when necessary.
• Curiosity and continuous learning mindset.
• Basic technical troubleshooting skills.

Intuit offers a competitive compensation package, including base pay ranging from $24.50 to $33.50 per hour depending on location, with bonuses, equity rewards, and benefits. Pay is based on knowledge, skills, experience, and location. We conduct regular pay equity comparisons across categories of ethnicity and gender.