Work from Home - French Bilingual Tax Expert | Thetford-Mines, CA

Trafigura; Thetford Mines; Remote; CAD 60,000 - 80,000; Part time

Job summary

Une entreprise de technologie financière recherche un spécialiste fiscal bilingue pour aider les clients à préparer leurs déclarations fiscales. Vous travaillerez à distance, avec une flexibilité dans les heures. Une expérience en préparation fiscale et d'excellentes compétences en service à la clientèle sont nécessaires. Rémunération compétitive variant de 24,50 $ à 33,50 $ de l'heure, selon l'expérience et le lieu.

Qualifications

• Minimum de 2 ans d'expérience en préparation fiscale professionnelle.
• Capacité à fournir un RepID à l'ARC et à utiliser le service Représenter un client.
• Expérience avec des situations fiscales complexes.

Responsibilities

• Aider les clients à remplir leurs déclarations fiscales.
• Vérifier les déclarations fiscales préparées par les clients.
• Fournir des conseils fiscaux et répondre aux demandes des clients.

Skills

Connaissance des lois fiscales

Communication efficace

Résolution de problèmes

Aptitude technique

Tools

TurboTax

Job description

Work from Home - French Bilingual Tax Expert

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboTax, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

We are seeking a bilingual (French/English) Tax Expert to join our remote team. In this role, you will assist clients in preparing their personal tax returns, using professional tax software, and providing excellent customer service via video and audio tools.

Responsibilities

• Assist clients in completing their income tax returns using TurboTax and other Intuit products.
• Review and verify personal tax returns prepared by clients, ensuring accuracy and compliance.
• Provide tax guidance and answer client inquiries, utilizing government resources and team expertise.
• Document all client interactions accurately in our system.
• Work remotely, maintaining a flexible schedule with at least 20 hours per week.

Qualifications

• Minimum of 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID and use the Représenter un client service.
• Experience with complex personal tax situations, including employment, self-employment, rental income, investments, foreign income, and credits/deductions.
• Excellent customer service skills with a professional, friendly, and confident communication style via video and audio tools.
• Willingness to work flexible hours, including evenings and weekends as needed.

Preferred Qualifications

• Experience preparing corporate (T2) and Quebec (TP1) tax returns.

Skills & Abilities

• Strong understanding of tax laws and concepts, with a commitment to ongoing learning.
• Effective written and verbal communication skills, with active listening abilities.
• Problem-solving skills with the ability to research and resolve complex issues.
• Technical aptitude and familiarity with tax software and troubleshooting basic issues.

Compensation and Benefits

Competitive hourly pay ranging from $24.50 to $33.50, depending on location, plus potential bonuses and benefits. Pay is based on skills, experience, and work location. We promote pay equity through regular reviews across categories of ethnicity and gender.

How You Will Lead

• Help clients complete their tax returns using TurboTax, providing guidance and reviewing self-prepared returns.
• Use government websites and team resources to find accurate answers in understandable terms.
• Interact with clients virtually via advanced video communication tools, maintaining detailed records of interactions.