Work from Home – French Bilingual Tax Advisor

Intuit; Edmonton; Remote; CAD 60,000 - 80,000; Part time

Job summary

Une entreprise technologique mondiale recherche un Tax Expert bilingue pour aider les clients à préparer leurs déclarations fiscales tout en offrant des conseils en temps réel. Vous disposerez d'un minimum de 2 ans d'expérience en préparation de déclarations fiscales et serez capable d'interagir avec des clients francophones et anglophones à travers le Canada. Ce rôle propose un package de rémunération compétitif et des Bonus.

Benefits

Équité de rémunération

Bonus en espèces

Recompenses en actions

Qualifications

• Minimum de 2 ans d'expérience en préparation de déclarations fiscales.
• Expérience avec les logiciels fiscaux professionnels.
• Bilinguisme en anglais et français requis.

Responsibilities

• Aider les clients à compléter leurs déclarations fiscales.
• Utiliser des outils de communication vidéo pour interagir avec les clients.
• Documenter les interactions pour maintenir des dossiers précis.

Skills

Préparation fiscale professionnelle

Communication efficace

Résolution de problèmes complexes

Recherche / Ressources

Acuité technique

Job description

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboTax, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Responsibilities

• In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product / software inquiries, you will be working toward accelerating our goal of powering prosperity around the world.
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
• This is a virtual, customer-facing role, so you will use our state-of-the-art video communication software to interact with customers, and you will document your interactions to maintain accurate records.
• As a Tax Expert, you have a minimum of two (2) years of paid professional tax preparation experience.
• You will be asked to provide your CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service upon successful onboarding.
• You have experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
• You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• You must be willing and available to work a flexible schedule with a minimum of 20 hours per week.
• This position requires proficiency in both English and French. As a Seasonal French Bilingual Tax Expert, you will prepare tax returns and provide real-time guidance on a range of tax matters to English- and French-speaking clients from across Canada. This posting is for an existing vacancy.

Qualifications

• Experience in preparing Business Tax (T2) Returns.
• Experience in preparing Quebec Tax (TP1) Returns.
• Tax Expertise – Demonstrates a fundamental understanding of tax laws and concepts. Ability to seek out additional learning opportunities and stay updated on year-to-year changes.
• Effective Communication – Uses written and verbal communication skills to provide quality service; practices active listening to understand client needs.
• Complex Problem Solving – Committed to understanding client problems and resolving or escalating as appropriate for timely support.
• Research / Resourcefulness – Demonstrates curiosity and continuous learning; follows procedures and seeks resources to deliver suitable solutions.
• Technical Acumen – Willingness to learn tools required for the role and basic problem-solving ability.

Compensation & Benefits

Intuit offers a competitive compensation package with a strong pay-for-performance approach. The base pay range for this position is :

• PEI : 24.50 / hour – 33.50 / hour
• BC : 24.50 / hour – 33.50 / hour
• Nova Scotia : 24.50 / hour – 33.50 / hour

This position is eligible for a cash bonus, equity rewards, and benefits in accordance with applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and location. Intuit conducts regular pay equity assessments.