Women Support Worker

Sunshine Coast Community Services Society; Sechelt; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking organization dedicated to creating positive change in the community. As a Women's Support Worker, you will play a crucial role in providing emotional support and advocacy for women and children at Yew Transition House. This position offers a unique opportunity to make a meaningful impact while working in a supportive and collaborative environment. With a commitment to social justice and compassion, you will help create a safe space for individuals to heal and rebuild their lives. If you are passionate about empowering others and making a difference, this role is perfect for you!

Benefits

100% Health Benefits

3 Weeks Vacation

2 Mental Wellness Days

Annual Team Building Day

Qualifications

• Experience working directly with women and children of all ages.
• Ability to provide supportive relationships without imparting personal values.

Responsibilities

• Provide emotional and practical support to women and children.
• Manage crisis intervention and conflict resolution among participants.

Skills

Emotional Support

Crisis Intervention

Non-judgmental Communication

Advocacy

Safety Planning

Education

Post-secondary degree in a related field

Tools

Communication Tools

Job description

Location: Sechelt, BC – In person
Employment Type: Part-time (25.5 hours/week)
Work Schedule: Saturday - Monday (6:30 am - 3:00 pm)
Compensation: $28.25

About Community Services

Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.

Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!

About the Role

The Women's Support Worker at Yew Transition House creates a welcoming and safe environment for the participants of Yew Transition House (YTH). They provide emotional support, safety planning, advocacy, and referrals to cis women, trans women, non-binary individuals, and children residents, and contribute to administrative and facility responsibilities of the House. The House operates 24 hours a day, 7 days a week. This position provides coverage, at times with little notice, of regular 8.5-hour staff shifts on the 24/7 rotation and other hours as needed. This position reports to the Yew Transition House Coordinator and requires membership with the BC Government Employee's Union (BCGEU).

What You’ll Do

• Welcomes and orients women and children to the house, ensuring they feel safe and at ease by providing opportunities to express and understand their feelings about violence and family separation.
• Provides individual emotional and practical support to women of all ages as needed.
• Responds to the 24-hour access phone and documents conversations per protocol.
• Accompanies residents to appointments when appropriate and necessary.
• Assesses women seeking shelter services, offers support, safety planning, resources, and referrals, and conducts intake procedures for eligible candidates.
• Assists residents in developing and implementing housing/accommodation plans after their departure.
• Collaborates with YTH team members on daily administrative tasks to ensure efficient operations and service delivery.
• Performs operational duties to ensure smooth house operations, including shopping, stocking the pantry, yard work, donations management, and basic housekeeping.
• Provides residents with knowledge of community resources and refers them to appropriate services, coordinating with other service providers as needed to promote safety.
• Ensures participants' files and related records are up-to-date, accurate, and secure.
• Uses team communication tools consistently and effectively.
• Provides crisis intervention and manages conflict among participants through meetings and resolution when necessary.
• Ensures effective service delivery consistent with agency mandates and policies, meeting all legal, contractual, and compliance requirements.

What You Bring

• Post-secondary degree in a related field is an asset or the equivalent in education and experience.
• Experience working directly with women and children of all ages.
• Demonstrated ability to be non-judgmental and provide supportive relationships with residents without imparting personal values or preferences.
• Experience working with a diverse population with a demonstrated ability to communicate with participants in a non-judgmental and empathetic manner while setting and maintaining boundaries.
• Experience applying a feminist analysis of gender violence as it affects children, cis women, trans women, and non-binary individuals.
• Solid understanding of the systemic issues that need to be addressed in order to decrease violence against women and children.
• A trauma-informed practice approach.
• Knowledge of family systems and culturally competent practices.
• Experience supporting people with varying levels of mental health and substance use.
• Experience providing crisis intervention is an asset.
• Proven ability to work collaboratively across programs and with community partners.

Why Join Our Team?

• Compensation and Benefits: Wages are aligned with the collective agreement (BCGEU), and the employer covers 100% of health benefits.
• Paid Time Off: Enjoy 3 weeks of vacation and 2 mental wellness days.
• Community Impact: Be part of meaningful work that makes a real difference.
• Team Connection: Participate in our annual Off-Site Team Building Day, featuring fun and engaging activities that foster collaboration and connection.

Additional Information

• Valid driver's license and reliable vehicle required to provide transportation to clients.
• First Aid Certification.
• Successful results of a criminal record check.
• Ability to work on weekends and overnight.

How to Apply
Please include your resume and cover letter as part of your application. Visit our career page for more opportunities.

We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact [e-mail].

“We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”