WNW Aquatics - Waterpark Attendant

Wet’n’Wild Toronto; Brampton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading water park in Brampton seeks seasonal staff for various operational roles. Responsibilities include ensuring guest safety, enforcing park rules, and providing exceptional service. Ideal candidates should be 16+, ideally holding lifeguard certifications and first aid training, with solid customer service skills.

Qualifications

• Must be 16 years or older.
• Ability to clearly communicate safety instructions.
• Respond promptly to guest concerns and emergencies.

Responsibilities

• Load and unload guests from slides and attractions.
• Enforce facility rules and execute emergency action plan.
• Provide exceptional guest service to park visitors.

Skills

Guest-focused

Team player

Trustworthy

Goal-oriented

Education

Current Bronze Cross or National Lifeguard Certificate

Minimum Emergency First Aid and AED certification

Tools

MS Office

scheduling software

Job description

Wet'N'Wild Toronto, 7855 Finch Ave West, Brampton, Ontario, Canada Req #78

Authentically Wet'n'Wild, distinctly Canadian, Wet ' n ' Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry.

Department: Aquatics

Availability: Monday to Sunday, various operational hours and holidays

Position Type: Seasonal

Reports To: Operations Manager

KEY RESPONSIBILITIES:

• Load and unload guests from slides and water attractions.
• Enforce facility rules and policies.
• Execute the emergency action plan if required in emergency situations.
• Monitor supply inventories and alert manager of any potential replenishment needs.
• Provide exceptional guest service to park visitors.
• Maintain a clean and safe work environment.
• Attend scheduled in-service training sessions.
• Monitor equipment and facilities to ensure proper maintenance by reporting issues to the appropriate authority.
• Ensure all team members comply with company values and mission.
• Be available to work all shifts, including mornings, afternoons, and evenings.
• Follow all park standards, policies, and procedures.
• Perform other duties as assigned to support the park and Operations department. Management reserves the right to modify duties as circumstances change.

KNOWLEDGE & ABILITIES:

• Ability to foster a team atmosphere and work well as a team member.
• Ability to organize work and multi-task in a fast-paced environment.
• Strong leadership and coaching skills.
• Effective organizational skills and attention to detail.
• Strong time management skills to perform multiple tasks simultaneously.
• Outstanding interpersonal and communication skills.
• Proficiency in MS Office and scheduling software.
• Ability to work independently in a management environment.
• Manage multiple priorities and complex situations effectively.
• Effective oral and written communication skills for public interaction and report writing.
• Provide quality customer service.
• Handle typical and crisis situations efficiently.

SKILLS & ABILITIES:

• Guest-focused
• Team player
• Trustworthy
• Goal-oriented

This position involves exposure to weather conditions and working around water, confined spaces, heights, noise, chemicals, moving objects, fumes, dust, gases, or vibrations. The noise level is generally moderate.

REQUIRED QUALIFICATIONS:

• Work at various water rides and shallow pools; completion of Wet ' n 'Wild Toronto training required.
• Must be 16 years or older.
• Current Bronze Cross or National Lifeguard Certificate is an asset.
• Minimum Emergency First Aid and AED certification (or ability to obtain before May 1, 2025).
• Ability to clearly communicate safety instructions.
• Effective hearing and reaction to ride signals and codes.
• Respond promptly to guest concerns and emergencies.
• Strong attention to detail.
• Ability to sit, stand, and walk for long periods.
• Occasional lifting up to 60 lbs.

WORK ENVIRONMENT:

This role requires working around water, confined spaces, heights, loud environments, and crowds. Ability to work in all weather conditions is essential.

7855 Finch Ave W
Brampton, ON L6T 0B2
416.369.0123
wetnwildtoronto.com