WNW Aquatics - Waterpark Attendant

Wet’n’Wild Toronto; Brampton; On-site; CAD 30,000 - 60,000; Full time

Job description

Wet'N'Wild Toronto, 7855 Finch Ave West, Brampton, Ontario, Canada Req #78

January 31, 2025

Authentically Wet'n'Wild, distinctly Canadian, Wet 'n' Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry.

Department: Aquatics

Availability: Monday to Sunday, various operational hours and holidays

Position Type: Seasonal

Reports To: Operations Manager

KEY RESPONSIBILITIES:

• Load and unload guests from slides and water attractions.
• Enforce facility rules and policies.
• Execute the emergency action plan if required in emergency situations.
• Monitor supply inventories and alert manager of any potential replenishment needs.
• Provide exceptional guest service to park visitors.
• Maintain a clean and safe work environment.
• Attend scheduled in-service training sessions.
• Monitor equipment and facilities to ensure proper maintenance by reporting issues to the appropriate authority.
• Ensure all team members comply with the company values and complete our mission.
• Must be available to work all shifts whether they are morning, afternoon, or evening hours.
• Follow all park standards, policies, and procedures.
• All other duties as assigned or necessary to support the park as a whole and the Operations department.

KNOWLEDGE & ABILITIES:

• Ability to foster a team atmosphere and work well as a member of a team.
• Ability to organize work and multi-task in a fast-paced environment.
• Strong leadership and coaching skills.
• Effective organizational skills and attention to detail.
• Strong time management skills with the ability to perform multiple tasks simultaneously.
• Outstanding interpersonal and communication skills.
• Extensive knowledge of MS Office applications and computerized scheduling software applications.
• Ability to work in a team-oriented management environment with the ability to work independently.
• Ability to manage multiple and simultaneous priorities and complex situations.
• Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
• Ability to provide quality customer service.
• Ability to handle typical and crisis situations efficiently and effectively at client site.

SKILLS & ABILITIES:

• Guest focused
• Team player
• Trustworthy
• Goal oriented

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate.

REQUIRED QUALIFICATIONS:

• Water Park Attendant(s) will be assigned to work at a variety of the park’s water rides and shallow water pools. Water Park Attendant’s must complete the Wet 'n' Wild Toronto training program(s) prior to starting work.
• Must be 16 years or older to apply. Current Bronze Cross or National Lifeguard Certificate is an asset.
• A valid (or ability to complete before May 1st, 2025) minimum Standard First Aid, AED certificate.
• Must be able to clearly communicate safety instructions to guests.
• Must be able to hear, understand and react effectively to ride noises, signals, and ride codes.
• Must be able to effectively attend and react promptly to guests’ concerns/distresses, first aid emergencies, unassisted and/or without devices.
• Must possess strong attention to detail.
• Must be able to sit/stand/walk for long periods of time throughout the day.
• Requires occasional lifts and carries up to 60lbs.

WORK ENVIRONMENT:

This position requires occasional work in or around water, confined quarters, heights, loud environments, moving objects, and large crowds. A successful candidate will be able to work in all weather conditions, including vast temperatures and weather conditions.

7855 Finch Ave W
Brampton, ON L6T 0B2
416.369.0123
wetnwildtoronto.com