Wireless Team Member

WCI Whyte Communications Fleet Services; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in wireless technology is seeking a motivated individual to join their sales team. This exciting role involves building connections with customers through excellent service, identifying their needs, and guiding them to the best wireless solutions. You'll engage with customers in various ways, including in-store and online, while working towards sales targets. The company offers a competitive hourly wage, comprehensive benefits, and opportunities for professional development. If you're tech-savvy and enjoy working in an interactive environment, this is a fantastic opportunity to make a difference in people's lives.

Benefits

Competitive hourly wage

Commission program

Comprehensive benefits

Employee Assistance Program

RRSP Matching

Education Assistance Program

Employee Discounts

Long Term Service Awards

Professional training

Continuous support

Qualifications

• Previous customer service experience is essential, with sales experience as an asset.
• Strong communication and problem resolution skills are required.

Responsibilities

• Engage with customers in-store, by phone, and online to promote wireless solutions.
• Work towards sales targets while participating in merchandising and promotional activities.

Skills

Customer Service

Sales Experience

Interpersonal Skills

Communication Skills

Problem Resolution

Attention to Detail

Teamwork

Technology Proficiency

Confidentiality

Tools

MS Office 365

iQmetrix

Job description

Post Date: 2025-04-01

Closing Date: Open until filled

Location: Nipawin

Do you have a passion for wireless technology? Do you enjoy building connections and helping people?

The Role

As a member of our wireless sales team, you will build connections with diverse customers by providing excellent customer service. Identifying the customer's needs to guide them to the best wireless technology solutions. Your day could include engaging with new and current customers in-store, by phone, and online; promoting and completing wireless activations, upgrades, plan and/or data changes; working towards sales targets; and participating in merchandising, promotional activities, and inventory counts as needed.

Qualifications

1. Previous in-person customer service experience. Sales experience is an asset.
2. Excellent interpersonal, communication and problem resolution skills.
3. Comfortable with technology and ability to keep up to date with product knowledge and services.
4. Strong attention to detail.
5. Ability to work independently and as part of a team.
6. Energetic and takes initiative.
7. Ability to relate to all types of people and staff, and can maintain confidentiality.
8. Computer proficient (email, Internet); working knowledge of MS Office 365 (Teams, Excel, Word) and iQmetrix is an asset.
9. Flexible availability, including days, evenings, weekends and holidays.

Why Choose Prairie Mobile

1. Competitive hourly wage and commission program.
2. Comprehensive benefits including extended health, dental, vision and more.
3. Employee Assistance Program.
4. RRSP Matching program and Education Assistance Program.
5. Employee Discounts.
6. Employee Retention programs, including Long Term Service Awards.
7. Professional training and development.
8. Continuous support to succeed in your role.

If you are a team player, motivated, tech-savvy, and comfortable in an in-store, interactive environment, we want to hear from you! Please ensure you specify which location you are applying for in your submission.

Prairie Mobile Communications is an equal opportunity employer. We thank all applicants for their interest. Only those selected for interviews will be contacted.