Wireless Store Manager

The Mobile Shop; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a dynamic team as a Wireless Store Manager at The Mobile Shop in Toronto. You will lead a team of sales representatives, ensuring they deliver exceptional customer service and meet sales targets. This role offers competitive commissions, comprehensive benefits, and opportunities for career development within a vibrant, fun environment.

Benefits

Competitive Commissions Package

Comprehensive Group Benefits

Training and Development

Exceptional in-store experience

Qualifications

• Mid-Senior level position requiring experience in retail management.
• Experience in leading teams and achieving sales targets.
• Strong customer service and communication skills.

Responsibilities

• Leading and motivating a team of Wireless Sales Representatives.
• Developing and implementing sales strategies to drive revenue growth.
• Monitoring and evaluating team performance.
• Managing inventory and ensuring exceptional customer service.

Skills

Retail

Leadership

Customer Service

Management

Job description

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Mission

About The Mobile Shop

At The Mobile Shop, we are dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans and home services available in the market. We take pride in our dynamic team of Wireless Sales Representatives (Mobilists) who continuously strive to exceed expectations, providing unparalleled insights and customer service at each one of our retail store locations.

Are you passionate about leading a dynamic team and driving sales success? The Mobile Shop is looking for a dedicated Store manager to support and elevate our team of Mobilists. Our Mobilists serve as the frontline advisors, utilizing their expertise to guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles, in addition to connected home services to meet their needs. As passionate advocates representing leading brands, including Bell, Rogers, Virgin, Chatr, Lucky and PC Mobile, Mobilists play a pivotal role in connecting Canadians with the latest innovations in telecommunications all while having fun and earning an exceptional commission from your sales.

If this sounds like your ideal career opportunity, apply now! Join The Mobile Shop and become an integral part of our dynamic team that is reshaping the future of telecom in Canada.

How does The Mobile Shop differ from the others?

• Competitive Commissions Package : Base rate and uncapped commission, ensuring that your hard work is rewarded.
• Comprehensive Group Benefits : Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.
• Training and Development : We're committed to your growth and success. That's why we offer ongoing training and development opportunities to support your career path and help you reach your full potential.
• Exceptional in-store experience : We prioritize delivering an exceptional in-store experience for all customers.
• We know how to have fun! : From team events to customer interactions, we know how to have fun while delivering exceptional service.

Profile

A Day in the Life at the Mobile Shop as a Wireless Store Manager :

• Leading and motivating a team of Wireless Sales Representatives to achieve sales targets and objectives.
• Actively participating in engaging customers in sales activities as a part of your daily responsibilities.
• Providing ongoing training, coaching and development to Wireless Sales Representatives to improve their skills, product knowledge and customer service abilities.
• Developing and implementing sales strategies to drive revenue growth, increase market share, and achieve business objectives.
• Monitoring and evaluating the performance of Wireless Sales Representatives, providing feedback, and implementing performance improvement plans as needed.
• Ensuring that the highest level of service is provided to all customers, resolving escalations, and maintaining customer satisfaction.
• Overseeing inventory levels and implementing a strategy to minimize shrinkage and inventory turnover.
• Managing product placement, signage, and displays to maximize sales and enhance the customer shopping experience.
• Adhering to store level budgets by effectively managing expenses, labour costs and financial performance.
• Ad-hoc duties and tasks as required.

Are you ready to elevate your career journey with The Mobile Shop Team?

Explore our dynamic opportunities and vibrant culture by visiting our career page. Stay connected with us on Instagram and LinkedIn to stay informed about the endless opportunities that await you.

At The Mobile Shop, we are committed to creating an inclusive and accessible hiring process. We recognize that individuals may have diverse needs, and we provide reasonable accommodations based on human rights and accessibility standards. If you require accommodation, please inform us as soon as possible so that we can ensure your needs are met. Requests for accommodation are welcome at any stage of the process and will be addressed confidentially.

Skills

Retail

Leadership

customerservice

Management

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Retail

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