Wireless Sales Consultant

Staples Canada; North Vancouver; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is seeking a Wireless Sales Consultant in the Vancouver area. This role focuses on delivering an exceptional customer experience in the wireless department, assisting both consumers and business customers with knowledge of the latest wireless products, services and trends.

You will work with store teams to meet sales goals, maintain merchandising standards, and stay current with internal communications. A passion for wireless technology and ongoing self-development is encouraged.

Qualifications

• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers.
• Technology savvy.
• Curious.
• Approachable.
• Passionate.

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs; promote additional products and services that create value.
• Partner with the store team to create awareness of offers and encourage referrals.
• Responsible for achieving personal sales goals.
• Maintain merchandising standards, including current pricing.
• Support asset protection procedures and privacy standards.
• Stay updated through internal communication channels.
• Effectively resolve customer concerns and escalate to management when appropriate.

Skills

Customer focus

Service orientation

Strong selling ability

Coaching others

Effective communication

Planning and prioritization

Technology savvy

Curious

Approachable

Problem solver

Job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Some perks and benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...