Wireless Sales Consultant

Staples; Victoria; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

Job summary

Staples in Victoria is seeking a Wireless Sales Consultant to champion the customer experience in our wireless department. This sales role involves connecting with customers, identifying sales opportunities, and providing solutions tailored to customer needs.

The ideal candidate will have 3 months to 1 year of sales experience, a strong customer focus, and the ability to communicate effectively. Staples offers health and dental benefits, performance bonuses, and a culture of growth and learning.

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Demonstrates strong selling ability and customer service orientation.
• Capacity to communicate with clients effectively using a variety of mediums.

Responsibilities

• Connect with customers and identify wireless sales opportunities.
• Help customers by exceeding their needs as an expert in the products.
• Achieve personal sales goals and maintain merchandising standards.

Skills

Customer focus

Strong selling ability

Coaching ability

Effective communication

Organizational skills

Tech-savvy

Curiosity

Approachability

Job description

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable

Some perks and benefits

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• And more...