Wireless Sales Consultant

Staples Canada; Kitchener; On-site; CAD 30,000 - 45,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is looking for a Wireless Sales Consultant who is passionate about wireless technology and dedicated to enhancing customer experiences. The ideal candidate will engage with customers to identify their needs and promote appropriate products and services.

Key responsibilities include meeting personal sales goals, maintaining merchandising standards, and effectively resolving customer concerns. Benefits include health and dental plans, performance bonuses, and learning opportunities.

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Ability to plan, organize and prioritize efficiently.
• Demonstrates ability to coach others.

Responsibilities

• Connect with customers and identify wireless sales opportunities.
• Help customers exceed their needs and promote additional products.
• Achieve personal sales goals.

Skills

Customer focus

Strong selling ability

Technology savvy

Communication skills

Problem solving

Job description

About the role

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Key responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc.)
• Effectively resolve customer concerns and escalates to management when appropriate

Qualifications

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

About the Company

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.