Wireless Sales Consultant

Socket.dev; Campbell River; On-site; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Socket.dev is seeking a Wireless Sales Consultant to champion customer experience in the wireless department. You will engage customers, share knowledge about the latest wireless products and services, and help clients achieve their goals through informed recommendations.

You’ll work with store teams to build product enthusiasm, maintain pricing, and meet personal sales targets while upholding privacy and asset protection standards.

Qualifications

• Minimum 3 months to 1 year of wireless sales or sales experience.
• Strong selling ability and customer service orientation.
• Ability to coach others and communicate effectively through multiple channels.

Responsibilities

• Identify and convert wireless and wireline sales opportunities.
• Meet or exceed personal sales goals and promote additional products and services.
• Maintain merchandising standards and current pricing; assist with store teamwork and referrals.
• Effectively resolve customer concerns and escalate when appropriate.

Skills

Customer focus

Sales experience

Product knowledge

Job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Some perks and benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.